Inside Sales Representative

Posted One Month Ago
Be an Early Applicant
Coppell, TX, USA
In-Office
Junior
Industrial • Manufacturing
The Role
Manages customer inquiries, quotations, orders, acknowledgments, pricing, delivery updates, and service needs. Partners with outside sales and internal scheduling, production, logistics, and finance teams to support customer accounts, order fulfillment, sales targets, margins, inventory activities, and issue resolution. Requires strong communication, organization, analytical skills, business calculations, and proficiency with Microsoft Office and business systems.
Summary Generated by Built In
Overview

Creating Value for Generations


Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.


Wieland's Cultural Values

Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: Safety, ambition, optimism, reliability, ownership, diversity, & respect.


Wieland is hiring an Inside Sales Representative. The Inside Sales Representative supports sales growth and customer satisfaction by managing customer inquiries, quotations, orders, and related communication. This role works closely with customers, Outside Sales, Scheduling, Production, Logistics, and other internal teams to ensure accurate, timely, and professional order fulfillment. This role is located in Coppell, TX and will be fully on-site. 

Responsibilities

Inside Sales Rep Responsibilities:

  • Communicate with customers regarding products, pricing, lead times, order status, delivery, and service needs while maintaining positive business relationships.
  • Prepare and manage customer quotations, order entries, acknowledgments, and related sales documentation to ensure accurate and timely processing.
  • Review sales orders, acknowledgments, and customer requirements for accuracy, completeness, and alignment with pricing, inventory, and delivery expectations.
  • Partner with Outside Sales to support customer accounts, follow up on sales opportunities, coordinate customer needs, and contribute to achieving sales targets and deadlines.
  • Work cross-functionally with Scheduling, Production, Logistics, Finance, and other internal teams to support order fulfillment, resolve service issues, and meet customer commitments.
  • Support sales and margin objectives by performing cost-benefit and needs analysis, calculating product costs, conversion rates, and margin percentages, and assisting with annual contract coordination.
  • Monitor and support inventory-related activities, including excess or aged inventory, pre-material orders, production orders, purchase requisitions, and credit or debit notes as needed.
  • Ability to work collaboratively, support team members as needed, and work adjusted hours when required.
  • Adhere to Wieland’s safety policies, procedures, and programs to support a safe and compliant work environment.
  • Support additional Inside Sales tasks as assigned.
  •  

Inside Sales Rep Qualifications:

  • Some college coursework or equivalent industry experience preferred.
  • Minimum of two years of experience in sales, customer service, or a related field; metals or manufacturing industry experience preferred.
  • Understanding of sales processes, order management, customer service practices, and basic business calculations, including costs, conversions, and margin percentages.
  • Strong interpersonal, relationship management, and professional communication skills with the ability to work effectively with customers, coworkers, and management.
  • High attention to detail with strong organizational, analytical, and problem-solving skills.
  • Ability to prioritize competing tasks, manage multiple projects, meet deadlines, and work effectively in a fast-paced environment.
  • Proficiency with Microsoft Office and related data entry or business systems.
  • Ability to work collaboratively, support team members as needed, and work adjusted hours when required.
Qualifications

Joining Wieland’s team gives you…

  • Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
  • Retirement Savings - 401(k) contribution + match.
  • Work/Life Balance - Paid Vacation & Holidays.
  • Growth Opportunities - We have over 8,000+ employees worldwide and 35+ locations in North America alone. Growth opportunities are limitless!
  • Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
  • Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

 



Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.   Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.

Skills Required

  • Some college coursework or equivalent industry experience
  • Minimum of two years of experience in sales, customer service, or a related field
  • Metals or manufacturing industry experience
  • Understanding of sales processes, order management, customer service practices, and basic business calculations, including costs, conversions, and margin percentages
  • Strong interpersonal, relationship management, and professional communication skills
  • High attention to detail with strong organizational, analytical, and problem-solving skills
  • Ability to prioritize competing tasks, manage multiple projects, meet deadlines, and work effectively in a fast-paced environment
  • Proficiency with Microsoft Office and related data entry or business systems
  • Ability to work collaboratively and work adjusted hours when required

Wieland North America, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wieland North America, Inc. and has not been reviewed or approved by Wieland North America, Inc..

  • Healthcare Strength — Health coverage is described as broad, including medical, dental, vision, prescription drugs, disability, and life insurance, with some roles beginning coverage on the first day. Wellness components, HSAs/FSAs, and programs that can lower premiums or add employer HSA contributions are also called out.
  • Retirement Support — A 401(k) with employer matching is consistently listed across postings and benefits summaries. Some company materials specify a match formula, underscoring retirement support as a notable part of the package.
  • Wellbeing & Lifestyle Benefits — Wellness programs, health screenings, fitness options, employee assistance, and role-specific items like steel-toe-shoe reimbursement are highlighted at certain facilities. These offerings add lifestyle support beyond core insurance and retirement.

Wieland North America, Inc. Insights

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The Company
HQ: Ulm
300 Employees
Year Founded: 1837

What We Do

Wieland Chase, the Chase Brass business, is a North American brass manufacturer and supplier producing high-quality brass rod, forgings, ingots, and copper-alloy products. It serves brass manufacturers and industrial customers with lead-free solutions, custom-engineered raw materials, technical and metallurgical support, reliable delivery, and recyclable products. Since July 2019, it has been part of the global Wieland Group.

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