Inside Sales Representative

Posted 5 Hours Ago
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Pelham, AL, USA
In-Office
Mid level
Industrial • Manufacturing
The Role
Manage high-volume customer accounts, process orders, respond to sales inquiries, check inventory and production schedules, prepare quotes, track material status, and support sales goals. Develop new accounts, grow existing business, maintain customer activity records, coordinate with internal departments on pricing and lead times, and provide sales-team backup. The role requires accuracy, organization, strong communication, teamwork, and occasional customer travel.
Summary Generated by Built In
SubsidiaryVulcan Steel Products Overview

Inside sales / Customer Service


Experienced and highly productive Inside Sales Representative, who can effectively manage larger volume accounts while growing and taking care of our customers.

Responsibilities
  • Responsible for managing the day-to-day orders to provide the best in service to our customers. 
  • Handle incoming sales call/email requests and promptly answer customer requests. 
  • Able to check inventory, future rolling's, production to be able to accurately quote customers. 
  • Enter orders, check status, and make costumer aware of any changes to the status of the material.
  • Work to meet the sales goals provided by the customer and the Vulcan sales team. 
  • Develop new customers and accounts, reach out to existing customers to grow business. 
  • Maintain and monitor customers activity within your assigned accounts. 
  • Keep mistakes to a bare minimum, accuracy is a must. 
  • Work closely with the Market Managers, Scheduling, Quoting departments for updated pricing, specification review, and quoting lead times to customers. 
  • Back up Sales team when needed, answer phones, respond to emails and take care of the customers when a teammate is absent. 
  • Travel as needed and meet with customers of Vulcan Steel Products 
Qualifications

Requirements:

  • Strong problem solver and multi-tasker
  • Organizational skills and accuracy are a MUST.
  • Must be able to work in a team environment and willing to help teammates daily.
  • Ability to identify and research accounts, key players, and generate interest to grow existing accounts along with cultivating new ones.
  • Proficient in MS Office (Outlook, Word, Excel, and Power Point).
  • Ability to communicate effectively with both internal and external customers

Preferred:

    • 3+ years of sales experience in the metals industry
    • 2-4 year degree 

 

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

Skills Required

  • Strong problem-solving and multitasking skills
  • Strong organizational skills and accuracy
  • Ability to work in a team environment and support teammates
  • Ability to identify and research accounts and key players
  • Ability to generate interest, grow existing accounts, and cultivate new accounts
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
  • Ability to communicate effectively with internal and external customers
  • Three or more years of sales experience in the metals industry
  • Two- to four-year degree
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The Company
140 Employees
Year Founded: 1997

What We Do

Superior Aluminum Alloys is a secondary aluminum smelter in New Haven, Indiana. Founded by OmniSource in 1997, the company melts recycled aluminum scrap into certified alloys and aluminum products, including ingots, sows, deoxidizing cones, bars, rod/wire, and molten metal. It offers custom alloy blends and serves manufacturing and steelmaking customers, with ISO 9001:2015 certification supporting its quality-focused production and customer-specific specifications.

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