The Team
We are seeking an Inside Sales Representative to join American Tower’s Inside Sales team within the Vertical Markets department. Day to day you will focus on pre-sale support, business development and leasing of equipment and ground space to non-wireless carrier accounts. As an Inside Sales Representative, you will partner cross-functionally to champion customer issues, challenges and opportunities internally while providing excellent customer service.
ResponsibilitiesWhat You Can Offer Us
- Lead customer sales calls with consistent follow through; maintain thorough knowledge of products and service offerings.
- Collaborate across sales department to determine customer engagement strategies and corresponding sales plan.
- Provide pre-sales tower site support including identifying available tower and ground space, providing collateral on the leasing process and supporting new customers through the credit approval and application submission process.
- Achieve goals for new business leasing as measured by dollar volume of fully executed leases. Establish and maintain a robust pipeline of new business opportunities.
- Present creative solutions that capture greater market share while solving customer challenges.
- Provide accurate and timely pipeline and lease up forecasting in Salesforce.com
- Other duties as assigned.
What You Need to Succeed
- Bachelor’s degree strongly preferred
- A minimum of 3 years’ experience with customer service and negotiation required
- Experience with Salesforce.com or similar CRM strongly preferred
- Proven ability to successfully manage complex projects utilizing strong negotiation strategies that drive value.
- Strong follow-up skills; ability to organize department timelines and follow up with internal and external customer needs
- Telecommunications experience a plus.
- Approximately 5% travel may be required in support of the position’s responsibilities.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.
American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.
Skills Required
- Bachelor's degree
- Minimum 3 years experience in customer service and negotiation
- Experience with Salesforce.com or similar CRM
- Proven ability to manage complex projects and apply negotiation strategies
- Strong follow-up skills and ability to organize timelines
- Telecommunications experience
- Strong written and oral communication skills
- Ability to work with different functional groups and levels of employees
- Strong organizational skills and ability to prioritize multiple tasks
What We Do
With the rollout of new wireless technologies like 5G, the explosive growth in the Internet of Things (IoT), and the continued proliferation of smartphones worldwide, there’s never been a more exciting time to work in wireless. American Tower is a Fortune 500, S&P 500 and Forbes Global 2000 company that provides the infrastructure for modern digital communications. Starting in 1995 with 2,700 towers, our global portfolio today includes over 220,000 owned or managed sites around the globe. Headquartered in Boston, Massachusetts, we have operations throughout the Americas, Europe, Africa and Asia. We’ve experienced exceptional growth over the past decade, and we believe that our outlook for the future is just as strong. If you like to be where things are happening, this is the place for you.
