Inside Sales Representative – Stoughton, MA
On-site | Full-time
We are seeking a motivated and detail-oriented Inside Sales Representative to join our team in Stoughton, MA. This role is based in our corporate headquarters in Stoughton Ma. The role will be focused on handling inbound customer opportunities generated by our significant investments in lead creation and advertising. The role will represent our initial client experience and must be able to quickly assess their needs, solution the proper service model for the client across our national footprint, assess the best and fasted way to quote the service to the client and finally convert the opportunities into new business with speed, accuracy, and professionalism.
This is an excellent opportunity for someone eager to develop greater sales skills, learn the fuel and service business, build strong customer relationships, and grow within a sales-driven organization while working closely with leadership.
Key Responsibilities
- Answer inbound customer calls related to fuel needs, pricing, availability, and service options
- Solution the best possible service to meet the clients specific needs on the call.
- Prepare accurate, timely, and customized fuel quotes based on customer needs and usage patterns
- Actively convert inbound inquiries into new business and expanded customer relationships
- Work closely with sales leadership to develop product knowledge and pricing strategies
- Use CRM systems and customer databases daily to track leads, quotes, and customer interactions
- Maintain detailed and accurate records of all sales activity and customer communications
- Follow up on quotes and leads to drive conversion and customer acquisition
- Work with field sales team members to engage clients locally who require more in depth contact to develop the opportunity
- Collaborate with internal teams to ensure smooth onboarding of new customers
Required Skills & Qualifications
- Strong communication and phone-based sales skills
- Ability to work efficiently in a fast-paced, call-driven environment
- Sales-minded approach with a focus on accuracy, responsiveness, and follow-through
- Strong organizational skills and attention to detail
- Comfort using CRM systems and customer data as part of daily workflow
- Ability to use existing Excel models to solution and price, learn technical product information and tailor solutions to individual customer needs
- Self-motivated with the ability to work independently while supporting team goals
Why This Role Matters
As an Inside Sales Representative, you are often the first point of contact for new customers. Your ability to listen, quote accurately, and move quickly plays a critical role in winning new business and driving revenue growth. With direct exposure to leadership and hands-on training in the fuel industry, this role offers strong opportunities for development and advancement
Skills Required
- Strong communication and phone-based sales skills
- Ability to work efficiently in a fast-paced, call-driven environment
- Sales-minded approach with focus on accuracy, responsiveness, and follow-through
- Strong organizational skills and attention to detail
- Comfort using CRM systems and customer data as part of daily workflow
- Ability to use existing Excel models to solution and price and learn technical product information
- Self-motivated with ability to work independently while supporting team goals
What We Do
Diesel Direct is the nation’s largest mobile on-site fueling company. Since 1998, we’ve been delivering the highest-quality fuels, the next generation of environmentally-friendly fuels, and a family of additives – all scientifically engineered to help optimize engine performance. Supply, delivery, and management are part of our DNA. Technology is what drives our entire business strategy, and as a result, we have streamlined the entire fueling process to bring customers reliability, scalability, transparency, and greater fuel intelligence. As the industry’s leading technology innovation company, we have developed a data-driven solution to the fuel management system which provides customers accurate and meaningful data to assist the management of their fuel consumption, meet regulatory compliance requirements, and exceed the needs of continuously evolving business requirements. Diesel Direct has reinvented the concept of full-service. We provide services for total supply management, all on-site fueling, and fuel intelligence control including tanks, disaster management, Diesel Exhaust Fluid (DEF) replenishment, marine fuel, and specialized generator services. Our strong understanding and dedication to our customers enables us to provide unparalleled service. We are committed to making the Diesel Direct Difference, which means servicing our customers nationally while staying true to our roots and continuing to offer the personal touch and availability of a local business. Diesel Direct has established a corporate culture based on the supply, delivery and management of the fuel delivery process, which starts with our diverse team committed to exemplifying these core values through the work they do every day. We serve any and all industries such as: Food & Beverage Transportation Construction Marine Services Energy & Utilities Entertainment Locamotives Airports Agriculture
