Inside Sales Representative – Renewals
Location: Fortinet office - either Frankfurt, Munich OR Hamburg
Responsibilities:
- Planning, executing, tracking and analyzing our renewal business
- Establishing a framework and process to track, manage and maximize renewal contracts
- Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
- Contacting and follow-up with customers and partners to ensure a timely renewal process – always aligned with Account Manager
- Periodically reporting on progress of current contract renewals
- Preparing renewal quotes for current contracts
- Managing customer requests
- Preparing forecasts of contract renewal bookings
- Demonstrating key functionality to promote up-sells at existing accounts
Required Skills:
- Experience with supporting a Sales Team ideally within the IT Industry – security and or
- networking sector
- Goal orientated and self-confident with the ability to work in a fast-paced environment
- Excellent customer service and communication skills (in German / English)
- High degree of proficiency with MS Office applications (especially Excel and PowerPoint)
- Confidence and excellent negotiation skills
- Ability to analyze numbers effectively
- Excellent attention to detail and a commitment to both accuracy and quality
- Demonstrated ability to work independently as well as in a team environment
- Proactive and energetic
- Ability to handle multiple projects at the same time
- Solid Salesforce experience
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
#LI-Onsite
About UsFortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.Skills Required
- Experience supporting a sales team, ideally within the IT industry (security or networking)
- Excellent customer service and communication skills in German and English
- High proficiency with MS Office applications, especially Excel and PowerPoint
- Solid Salesforce experience
- Confidence and excellent negotiation skills
- Ability to analyze numbers effectively and prepare forecasts
- Excellent attention to detail and commitment to accuracy and quality
- Ability to work independently and in a team environment
- Proactive, energetic, and able to handle multiple projects simultaneously
Fortinet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.
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Healthcare Strength — Healthcare offerings appear comprehensive, including medical, dental, vision, counseling, wellness programs, and HSA/FSA options. Some materials also highlight affordability and multiple plan choices.
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Leave & Time Off Breadth — Time off is described as strong, with PTO and reports of flexible or even unlimited PTO depending on team or manager. These options contribute to a perception of good flexibility.
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Parental & Family Support — Support includes maternity and paternity leave alongside childcare/parenting resources and adoption/surrogacy assistance. This indicates robust family-oriented benefits.
Fortinet Insights
What We Do
Fortinet develops and sells cybersecurity solutions.








