The Role
Manage and optimize contract renewals by tracking, forecasting, and preparing renewal quotes. Collaborate with sales/account managers, contact customers/partners, handle requests, report progress, and identify up-sell opportunities while demonstrating product functionality.
Summary Generated by Built In
Inside Sales Representative – Renewals
Location: Fortinet office - either Frankfurt, Munich OR Hamburg
Responsibilities:
- Planning, executing, tracking and analyzing our renewal business
- Establishing a framework and process to track, manage and maximize renewal contracts
- Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
- Contacting and follow-up with customers and partners to ensure a timely renewal process – always aligned with Account Manager
- Periodically reporting on progress of current contract renewals
- Preparing renewal quotes for current contracts
- Managing customer requests
- Preparing forecasts of contract renewal bookings
- Demonstrating key functionality to promote up-sells at existing accounts
Required Skills:
- Experience with supporting a Sales Team ideally within the IT Industry – security and or
- networking sector
- Goal orientated and self-confident with the ability to work in a fast-paced environment
- Excellent customer service and communication skills (in German / English)
- High degree of proficiency with MS Office applications (especially Excel and PowerPoint)
- Confidence and excellent negotiation skills
- Ability to analyze numbers effectively
- Excellent attention to detail and a commitment to both accuracy and quality
- Demonstrated ability to work independently as well as in a team environment
- Proactive and energetic
- Ability to handle multiple projects at the same time
- Solid Salesforce experience
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
#LI-Onsite
About UsFortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.Skills Required
- Experience supporting a sales team, ideally within the IT industry (security or networking)
- Excellent customer service and communication skills in German and English
- High proficiency with MS Office applications, especially Excel and PowerPoint
- Solid Salesforce experience
- Confidence and excellent negotiation skills
- Ability to analyze numbers effectively and prepare forecasts
- Excellent attention to detail and commitment to accuracy and quality
- Ability to work independently and in a team environment
- Proactive, energetic, and able to handle multiple projects simultaneously
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The Company
