Inside Sales Rep Salary

Industrial & Electrical Inside Sales Account Manager

Position Summary

We are seeking a driven and detail oriented Inside Sales Representative to join our Industrial & Electrical sales team at our Chattanooga, TN location. In this role, you will serve as the primary point of contact for customers seeking industrial components, electrical supplies, and related products. You will manage the full sales cycle — from initial inquiry through order fulfillment — with a strong emphasis on generating accurate quotations, processing sales orders, and coordinating purchase orders to ensure seamless delivery of goods and services.

This position is ideal for a motivated sales professional who thrives in a fast-paced, technical environment and takes pride in delivering exceptional customer service while meeting and exceeding sales targets.

You will be part of a team of inside sales representatives supporting our customer base and outsides sales in the surrounding southeastern region.

Essential Duties and Responsibilities

Quotation Management

• Prepare accurate, competitive quotations for industrial and electrical products in response to customer inquiries and requests for proposals (RFPs).
• Review project specifications, bill of materials (BOMs), and technical drawings to ensure proper product selection and pricing.
• Follow up on outstanding quotes, track conversion rates, and negotiate pricing within approved margins.
• Maintain detailed records of all quotation activity in the CRM system.

Sales Order Processing

• Enter, review, and manage sales orders with accuracy and attention to detail.
• Coordinate with warehouse, logistics, and procurement teams to confirm product availability, lead times, and delivery schedules.
• Communicate order status proactively to customers and resolve any discrepancies or changes promptly.
• Ensure all sales orders comply with pricing agreements, credit terms, and company policies.

Purchase Order Coordination

• Generate and manage purchase orders to vendors and suppliers for customer-specific or special-order items.
• Track open POs, manage lead times, and communicate supply chain updates to the sales team and customers.
• Collaborate with the purchasing department to source alternative products when needed to meet customer delivery requirements.

Customer Relationship Management

• Build and maintain strong relationships with existing and prospective customers in the industrial and electrical sectors.
• Identify upsell and cross-sell opportunities within existing accounts.
• Respond promptly to customer inquiries via phone, email, and in-person interactions.
• Assist outside sales representatives with account support, technical product information, and administrative tasks.

What We Offer

• Competitive base salary
• Comprehensive benefits package including medical, dental, vision, and Simple IRA with company match
• Paid time off, holidays, and ongoing professional development opportunities
• A collaborative, team-oriented work environment with room for advancement
• Access to an extensive product catalog and strong vendor partnerships

Qualifications

Required

• 2+ years of inside sales, customer service, or order management experience — preferably in industrial, electrical, or MRO distribution.
• Demonstrated proficiency in creating quotations, processing sales orders, and managing purchase orders.
• Strong understanding of electrical components, industrial supplies, or related products.
• Proficiency with ERP/CRM platforms (e.g., SAP, NetSuite, Salesforce, Eclipse, or similar).
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a high-volume environment.

Preferred

• Associate's or Bachelor's degree in Business, Supply Chain, Electrical Technology, or a related field.
• Familiarity with NEMA standards, NEC codes, or industrial automation products.
• Experience with distributor pricing models, vendor contracts, and supplier negotiations.
• Track record of consistently achieving or exceeding sales quotas.