The Role
The Inside Sales Manager engages customers, drives sales growth through presentations, manages sales cycles, and collaborates with client success teams for seamless transitions.
Summary Generated by Built In
Why join Nextech?
We are a leader in specialty healthcare technology solutions.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].
Job Summary:
The Inside Sales Manager propels revenue by engaging our existing customers, processing add-on orders, and leveraging upsell opportunities. Drive growth with compelling presentations and end-to-end deal management, collaborating with client success teams to ensure seamless hosted solution transitions. Active listening, problem-solving and data-driven insights fuel effective communication across all levels, including senior leadership.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.
Essential Functions
- In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
- Identify & Develop: Uncover and close sales opportunities within the existing customer base, driving growth and expansion.
- Engage & Present: Deliver in-depth presentations and demos of add-on products to secure new deals.
- Forecast & Review: Prepare and present weekly/monthly sales forecasts.
- Manage Sales Cycle: Steer inside sales deals from proposal to close in line with company standards.
- Negotiate Proactively: Issue proposals, quote prices, and negotiate final terms within established guidelines.
- Strategic Collaboration: Work with client success and account management teams to enhance outbound strategies.
- Account Analysis: Conduct reviews with the client success team to pinpoint additional sales opportunities.
- Lead Follow-up: Pursue marketing-generated leads to develop and finalize inside sales.
- Trade Show Representation: Attend trade shows to generate interest, capture leads, and close business.
- Transition Facilitation: Collaborate on transitioning clients to our hosted solution per internal procedures.
- Communication: Clearly escalate non-revenue customer issues to the appropriate teams.
- Sales Execution: Oversee all aspects of selling additional workstations and cloud conversion services
- Carry out additional responsibilities as assigned based on business need
Minimum Requirements
- Influential Closer: Proven ability to influence others and secure sales.
- Exceptional Communicator: Strong written and verbal communication skills.
- Skilled Problem Solver: Demonstrated ability to resolve challenges effectively.
- Dependable Self-Starter: Highly responsive, persistent, flexible, personable, and energetic.
- Independent Worker: Capable of working autonomously and exercising sound judgment.
- Collaborative: Effective at working with all organizational levels, including senior leadership.
- Data-Driven: Proficient in analyzing data to understand client needs.
- Active Listener: Strong aptitude for truly hearing and understanding customers.
Preferred Qualifications
- Industry Experience: At least 3 years in inside sales with a solid record of meeting or exceeding quotas.
- Educational Background: Bachelor’s degree.
- Tech Proficiency: Experience using customer relationship management (CRM) software
Working Environments/Physical Demand
- Nextech operates as a remote work organization
- Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
- Long-distance or air travel as needed – not to exceed 10% travel.
Total Rewards
- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off: take time off when you need it without worrying about available hours
- Volunteer Time Off
- Insurance: Choice of Medical, Dental, and Vision plans
- Health Savings Account with employer match
- Flexible Spending Account
- 100% Company-Paid Parental leave
- 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Nextech Luminary Peer Recognition Program
- Wellness Program including discounts on medical premiums
- Employee Assistance Program with free counseling sessions available
- Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options
Overview of the end-to-end interview process:
- One-Way Video Interview: When a candidate profile is selected to proceed forward, candidates will receive an invitation with a link to complete a brief one-way video interview. This interview includes 5-6 questions and should take less than 15 minutes to complete.
- Assessment: Skill-based assessment through our vendor Criteria. This assessment will take approximately 20 minutes to complete.
- Talent Acquisition Screen: When a candidate is selected to proceed forward after the One-Way Video Interview, they will receive an invitation and link to self-schedule a 30-minute TA Screen.
- Hiring Manager Interview: When a candidate is selected to proceed forward after the TA Screen, they will receive an invitation to be scheduled for a 45–60-minute Hiring Manager Interview.
- Team Interview: When a candidate is selected to proceed forward, they will receive an invitation to be scheduled for a 60-minute team interview.
- Final Selection: When a candidate has completed the Team Interview our team will make our determination on hiring. (If needed)
Total Rewards
Monthly Commission Opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
11 paid holidays
Volunteer Time Off
Insurance: Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
Nextech Luminary Peer Recognition Program
Wellness Program
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment
Top Skills
Customer Relationship Management (Crm) Software
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The Company
What We Do
Nextech’s specialty-focused technology solutions are personalized to meet the unique workflow requirements of specialty providers, helping practices increase efficiencies across their clinical, administrative, financial and marketing functions using a single platform.
Offering all-in-one, ONC-certified electronic medical records (EMR/EHR), practice management, revenue management, and patient engagement software and services, Nextech is recognized as the top single solution provider for ophthalmology, plastic surgery and dermatology, serving a client base of more than 9,000 providers and 50,000 office staff members.
Offering physicians intelligent healthcare technology, Nextech focuses on the success of its specialty practices through consultative guidance and implementation of solutions tailored to the speed and workflows of individual providers.
