Inside Sales Manager - OQA

Posted 3 Days Ago
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54880, Superior, WI, USA
In-Office
60K-70K Annually
Senior level
Industrial • Manufacturing
The Role
The Inside Sales Manager oversees customer relationships and sales processes, ensuring efficient order handling and communication from inquiry to delivery.
Summary Generated by Built In

OilQuick Americas is a joint venture with OilQuick AB and Exodus Global, a privately held, family business with deep ties to Superior, Wisconsin. OilQuick Americas has invested in state-of-the-art equipment and manufacturing facility. We back our products with a team of people empowered to provide world-class customer service.

Our core focus is to have a positive impact on our company, the communities we operate in, and the industries we serve. We do this by focusing on our core values that include caring – caring about the customer, the company, and each other. An “on it” attitude – on it to work hard, to communicate and to always be thorough. Always does the right thing ¬– we take integrity in our work, we do the right thing even when it’s painful, and we always keep safety at the forefront. Lastly fun – we are a company that believes in having fun at work and making a positive impact on all that we serve.

We’re looking to add to our company people who value integrity, believe in teamwork, and understand that we aren’t just a business…we’re a family.

 

Job Description

The Inside Sales Manager is responsible for managing customer relationships, processing orders, and supporting sales growth through remote communication channels. This role focuses on understanding customer needs, promoting products, and ensuring a smooth sales process from inquiry to delivery.

Job Duties

  • Responsible for developing consistent inside sales process from initial quote to confirmed order to entry into ERP system to follow-through communication during procurement/manufacture of product and final shipping to customer and installation
  • Responsible for entering orders into company ERP system accurately and with appropriate detail allowing Production Control to manufacture and Purchasing to purchase parts
  • Take the lead in presenting process improvement ideas for the division to Director of Inside Sales
  • Gain and maintain solid understanding of the products offered by each Exodus Global division
  • Communicate professionally and respectfully with customers, co-workers, and vendors
  • Provide environment that encourages positive employee morale along with an efficient and fun work environment to regional business managers
Qualifications

Education Requirements

  • High school diploma or associate degree; bachelor’s preferred
  • Minimum of 5 years’ experience in high level sales and management position

Knowledge, Skills & Abilities

  • High-level integrity, dependability, leadership, and decision-making skills
  • Able to work well with others
  • Train sales staff on inside sale process/requirements 
  • Strong problem-solving skills
  • Able to interact with Inside Sales and Senior Management Team
  • Excellent verbal, interpersonal and written communication skills

Skills Required

  • Minimum of 5 years' experience in high level sales and management position
  • High school diploma or associate degree; bachelor's preferred
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The Company
11 Employees
Year Founded: 2016

What We Do

OilQuick Americas manufactures and sells automatic quick coupler systems for heavy machinery such as excavators and wheel loaders, enabling rapid attachment changes from the driver's cab.

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