Inside Sales Leader

ADI has an exciting opportunity for an Inside Sales Leader focused on the growth and enhancing the scalability of our APAC business and we are looking to speak to candidates based in either Australia or New Zealand.

You’ll operate as both a hands-on contributor and a strategic leader—supporting customers directly, enabling the Field Sales team, and building a high-performing, scalable Inside Sales function.

Working in close alignment with Field Sales, you’ll strengthen inside sales execution, take ownership of key processes, and bring greater operational discipline to the team.

JOB DUTIES

Sales Execution 

• Manage and grow assigned customer accounts through inside-sales engagement 
• Support Area Sales Managers by progressing opportunities and following up leads 
• Identify new business opportunities through proactive outreach and analysis 
• Apply qualification, objection handling, value-based selling and closing disciplines 
• Maintain accurate CRM records using Salesforce 

Lead People & Build Capability 

• Lead and coach Inside Sales team members where applicable 
• Support onboarding, training and succession planning 
• Foster a high-engagement, inclusive team culture 

Drive Commercial Performance 

• Own revenue, margin and KPI outcomes 
• Drive pipeline discipline and forecast accuracy 
• Partner with Marketing, Category and Supplier teams 
• Ensure pricing governance and deal quality 

Process Ownership & Continuous Improvement 

• Create and maintain documented sales processes and SOPs 
• Ensure CRM integrity and reporting accuracy 
• Drive efficiency through standardisation and automation 

Customer Experience & Operational Excellence 

• Deliver a best-in-class customer experience 
• Act as escalation point for complex issues 
• Balance hands-on selling with leadership responsibilities 

YOU MUST HAVE

• Proven sales/customer service experience in a similar position, ideally from B2B product distribution background (ideally smart building, AV, or lighting solutions)
• A proficient understanding of key sales principles and best practices  
• Proven professional experience in generating & closing sales opportunities
• An ability to influence across internal teams
• Strong inter-personal skills 
• Strong experience in decision making, determined and result driven mindset, ability to quickly resolve issues

WE VALUE:

• Experience managing and leading a team
• Positive “Can Do” attitude with the ability to self-motivate and motivate others
• Ability to maintain and build sales profit and margin via an existing customer base
• Ability to support and drive marketing initiatives, seek new opportunities to build sales and profit, and develop new custom.

WHAT'S IN IT FOR YOU:

• Competitive salary package with quarterly commission structure
• Global Exposure: Opportunity to collaborate with global HQ teams and participate in international projects, expanding strategic influence.
• Innovation Projects: Involvement in strategic initiatives such as digital pricing platforms, AI-driven forecasting, and new product launches.
• Excellent career progression opportunities

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Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.