Inside Sales Lead

Job Description
Join the team redefining how the world experiences design.
Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
Canva is on a mission to empower the world to design, and we're looking for an Inside Sales Manager to lead and grow our dynamic SMB (Small and Medium Business) sales team in Manila. This role is perfect for a hands-on sales leader who is passionate about coaching, scaling teams, and driving performance through data-driven decision-making.
At the moment, this role is focused on:

• Lead, mentor, and develop a team of inside sales representatives focused on SMB customers, ensuring they meet and exceed revenue targets.
• Provide hands-on coaching, pipeline management, and deal strategy support to drive sales effectiveness.
• Foster a high-performance, customer-centric sales culture by implementing best practices and continuous training.
• Analyze sales metrics and data to identify trends, optimise team performance, and inform strategic decisions.
• Partner cross-functionally with Sales, Marketing, Customer Success, and Product teams to enhance the customer journey and drive revenue growth.
• Implement scalable sales processes, tools, and methodologies to maximise efficiency and productivity.
• Recruit, onboard, and develop top inside sales talent to support Canva's rapid growth.

You're probably a match if:

• You have proven experience (5+ years) in sales leadership, including at least 2 years managing an inside sales team in a high-growth environment.
• You bring a strong coaching mindset and a genuine passion for developing sales professionals and driving team engagement.
• You take an analytical, data-driven approach to sales strategy and know how to turn insights into impactful actions.
• You have experience working with SMB customers and understand the nuances of their sales cycles and needs.
• You're proficient with CRM tools like Salesforce and Gong, as well as sales automation platforms.
• You excel in communication, collaboration, and problem-solving across cross-functional teams.
• You thrive in fast-paced, evolving environments and know how to scale processes efficiently.
• You're comfortable working on a shifting schedule to support the needs of a dynamic global business.

About the team
The Inside Sales team at Canva plays a key role in engaging potential business customers to drive sales and expand Canva's presence within organizations. Their responsibilities include assessing and qualifying leads, engaging with prospects through various channels, and managing the sales process from initial contact to deal closure. They collaborate with teams such as Sales Enablement, Legal, and Customer Success, and assist customers with special requirements. Overall, the team is vital in converting leads into paying customers and ensuring a smooth and seamless sales experience.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:

• Competitive salary with attractive commission structure and performance-based incentives.
• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Please note that interviews are conducted virtually.