The Role
The role involves proactive customer outreach, coordinating with internal experts, identifying sales opportunities, and documenting customer feedback to enhance service quality.
Summary Generated by Built In
We are the leading e-commerce company in the window and door sector in Europe with our nine international online shops, including our two major ones fensterversand and fenetre24. Behind our online shops is the Neuffer Fenster + Türen GmbH, founded in 1872 in Stuttgart. We see ourselves as a technology company, are proud of our ambitious team and are always on the lookout for talents who want to become part of our success story.
Aufgaben
* Friendly and proactive outreach to customers who have shown interest in our products, with the aim of understanding their needs and providing tailored guidance
* Coordination between customers and internal experts, such as technical customer advisors or Sales Managers, to ensure optimal solutions
* Identification of sales opportunities and support of the sales team through up- and cross-selling
* Careful documentation of customer interactions and feedback to support continuous improvement of processes and service quality
Qualifikation
* Technical and commercial understanding, along with strong verbal and written communication skills
* Native-level proficiency in German, French, Italian, or Spanish
* Good English skills combined with strong communication and organizational abilities
* A solution-oriented and customer-focused mindset
Benefits
* Exciting opportunities for growth and development in an innovative and international environment
* Short decision-making processes, open communication, and the freedom to implement your own ideas
* A modern workplace in the heart of Stuttgart with convenient transportation connections
* Diverse team events, internal training, and development opportunities
* Fresh fruit, and sponsored lunches three times a week, including TGIF BBQs on our 300 sqm terrace
* Corporate benefits including high-quality discounts from renowned manufacturers and brands
Do you want to become part of our dynamic team? Then apply now! More than 120 colleagues are already excited to welcome you!
Aufgaben
* Friendly and proactive outreach to customers who have shown interest in our products, with the aim of understanding their needs and providing tailored guidance
* Coordination between customers and internal experts, such as technical customer advisors or Sales Managers, to ensure optimal solutions
* Identification of sales opportunities and support of the sales team through up- and cross-selling
* Careful documentation of customer interactions and feedback to support continuous improvement of processes and service quality
Qualifikation
* Technical and commercial understanding, along with strong verbal and written communication skills
* Native-level proficiency in German, French, Italian, or Spanish
* Good English skills combined with strong communication and organizational abilities
* A solution-oriented and customer-focused mindset
Benefits
* Exciting opportunities for growth and development in an innovative and international environment
* Short decision-making processes, open communication, and the freedom to implement your own ideas
* A modern workplace in the heart of Stuttgart with convenient transportation connections
* Diverse team events, internal training, and development opportunities
* Fresh fruit, and sponsored lunches three times a week, including TGIF BBQs on our 300 sqm terrace
* Corporate benefits including high-quality discounts from renowned manufacturers and brands
Do you want to become part of our dynamic team? Then apply now! More than 120 colleagues are already excited to welcome you!
Skills Required
- Technical and commercial understanding
- Strong verbal and written communication skills
- Native-level proficiency in German, French, Italian, or Spanish
- Good English skills
- Strong communication and organizational abilities
- Solution-oriented and customer-focused mindset
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The Company
What We Do
Neuffer Fenster + Türen GmbH is a German company specializing in manufacturing and selling high-quality, custom-made windows and doors since 1872, operating within the building supplier industry.
