Inside Sales - Client Services Coordinator

Company Overview

Melone Hatley, P.C. is a fast-growing family and estate planning law firm with offices across Virginia, Florida, South Carolina, and Texas. Named one of the 500 fastest-growing law firms in the United States and recognized by Super Lawyers, we've built our reputation on delivering compassionate, high-quality legal services and creating a workplace where talent thrives.

Our mission is simple: to be the premier law firm for individuals looking to protect what matters most — their families, their finances, and their future. We achieve this by fostering a culture rooted in transparency, integrity, and open communication. Every team member plays a vital role in delivering personalized, results-driven support to our clients, and we're proud to be known as one of the top employers in the region.

Join us and become part of a team that is redefining family and estate law with purpose, passion, and people at the center of everything we do.

Position Overview

We are looking for a driven and results-oriented Inside Sales Representative - Client Services Coordinator to join our team. This role is essential for converting incoming leads into new business opportunities while providing exceptional customer experiences. As a first point of contact for prospective clients, you will shape their initial impressions of our firm and play a vital role in our growth. This position is based in our Virginia Beach office, but remote work options are available. If you thrive in a fast-paced, competitive sales environment and are passionate about helping others, we want to hear from you!

Key Responsibilities:

• Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
• Use active listening and effective interviewing techniques to identify and understand client needs.
• Achieve and exceed sales closure goals on a quarterly basis.
• Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
• Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.

Qualifications and Skills:

• Minimum of 1 year of proven experience in inside sales, required.
• Proven track record of exceeding sales goals and targets.
• Strong phone presence, with the ability to make numerous phone calls per day.
• Proficiency in Microsoft Office (Teams, Word).
• Experience with Customer Relationship Management (CRM) tools such as HubSpot.
• Excellent verbal and written communication skills.
• Strong active listening, problem-solving and presentation abilities.
• Ability to manage multiple priorities and work efficiently under deadlines.
• Some college education, preferred.

Compensation:

• Base Salary: $40,000 per year
• Bonus Opportunities: Monthly and quarterly incentives
• Total Compensation Potential: $75,000 - $100,000 per year and beyond

Benefits:

• 100% Employer Paid Medical Benefits for Employees and Dependents
• Dental, Vision, and Life Insurance
• 401 (k) Matching
• Paid Time Off and Holiday Pay

Work Environment:

• Full-time position (8-hour shift)
• Monday through Friday, rotating Saturday shifts
• Remote

Join Our Team!

If you are an ambitious sales professional passionate about helping clients and making a difference, we invite you to apply to join the team at Melone Hatley, P.C. Together, let us help families navigate their legal journeys with confidence and compassion.

Melone Hatley, P.C. is an equal opportunity employer.