Inside Sales Associate

PowerSecure is seeking an Inside Sales Associate to support growth in assigned vertical energy markets. This is an entry-level role building a career in the energy industry through sales operations, customer engagement, commercial support or contract administration. The Inside Sales Associate will work closely with Sales Executives and cross-functional teams to support opportunity development, maintain accurate sales data, coordinate customer interactions, and help execute sales strategies that drive sustainable, profitable growth aligned with PowerSecure’s Strategic Plan.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills): 

• Bachelors in Business or related field is preferred. Will consider an equivalent combination of education and experience.
• A minimum of 2 years of related experience is preferred.
• A practical and working knowledge of commercial administration and business contracts is preferred.
• Interest and ability to deal with customers with tact, patience and grace.
• Fluency with Microsoft Office product suite. Excel experience a must.
• Critical reading and analytical skills.
• Strong organizational skills.
• Ability to manage workload through challenging scheduling issues with strict deadlines.
• Ability to work independently and multi-task in fast paced environment.
• High energy level with ability to take initiative.
• Strong leadership, communication, problem-solving, and decision-making abilities to interact with internal and external audiences on technical and financial topics.
• Strong analytical, organizational, and creative thinking skills.
• Process oriented, with demonstrated attention to detail.
• Strong aptitude to understand PowerSecure energy resiliency solutions.
• Team oriented with collaborative style.

Job Duties and Responsibilities:

• Proactively engage prospective and existing customers via phone and email to qualify leads, follow up on inquiries, and support pipeline development with a focus on assigned vertical(s).
• Support Sales Executives by coordinating meetings, preparing materials for customer interactions, and ensuring timely follow-up on customer requests.
• Collaborate with engineering, estimating and proposal management teams to develop, generate, and present accurate price quotes and proposals that meet customer specifications.
• Manage the internal sales cycle, including entering and processing sales orders and tracking project statuses.
• Maintain accurate and up-to-date records in Salesforce, including leads, accounts, opportunities, contacts, activities, and forecasting data to support sales reporting and performance tracking.
• Develop and maintain strong relationships with existing customers and support the sales team by providing prompt, professional service to ensure customer satisfaction.
• Develop a working understanding of PowerSecure’s energy solutions including microgrids, distributed generation, energy storage, and Energy Efficiency
• Services to effectively support sales discussions and customer needs.
• Liaise with internal teams including engineering, logistics, and manufacturing to manage delivery schedules, address inventory queries, and resolve service issues.
• Monitor competitor activities, analyze market trends, and report on sales activities to aid in achieving team goals.

Working Conditions:

• This position is hybrid.
• Occasional travel may be required for training or meetings.
• Must be able to work flexible hours to accommodate different time zones (Central/Eastern/Mountain/Pacific), if necessary.
• Be flexible for after-hours tasks, as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs.

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law