At Dedicated Networks, we extend the life of enterprise networking, server, and storage equipment through expert refurbishment and exceptional customer service. We believe in building long-term partnerships, delivering outstanding customer experiences, and creating opportunities for our employees to grow and succeed.
Our Core Values- Grow – Be curious, take risks, learn from mistakes, and continuously improve.
- Connect – Be a great teammate, seek to understand others, and solve challenges together.
- Own It – Take responsibility, follow through, and get things done.
- Be Adaptable – Embrace change, stay open-minded, and look for solutions.
As an Inside Sales Associate, you’ll play a vital role in supporting revenue growth and creating exceptional customer experiences. You’ll serve as a trusted resource for customers while helping identify opportunities to expand business relationships.
Key Responsibilities- Respond to customer inquiries with professionalism, urgency, and a solutions-focused mindset
- Prepare accurate quotes and process customer orders through CRM and ERP systems
- Follow up on sales opportunities, customer requests, and dormant accounts
- Build strong customer relationships through proactive communication and problem-solving
- Identify opportunities to generate new business and grow existing accounts
- Research product configurations, compatibility, and market pricing
- Maintain accurate customer and sales records
- Collaborate with purchasing, warehouse, technical, and customer care teams
- Follow established sales processes, SOPs, and KPI expectation
- Participate in projects and continuous improvement initiatives that help drive company success.
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude with a willingness to learn and grow
- Strong customer service mindset and problem-solving skills
- Experience working with Salesforce CRM or similar customer relationship management platforms
- Previous inside sales, customer service, account management, or sales support experience
- Strong critical-thinking and decision-making abilities
- High level of integrity, professionalism, and accountability
- Team-oriented approach with a passion for helping customers succeed
- Competitive compensation package
- Generous profit-sharing plan
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and 7 paid holidays
- Hybrid work flexibility after onboarding
- Ongoing training and development opportunities
- Long-term career growth potential within a growing organization
- Supportive team culture focused on collaboration and success
If you’re looking for a career where you can build relationships, make an impact, and grow professionally with an innovative technology company, we’d love to hear from you.
Apply today and become part of a team that’s helping businesses maximize technology value while creating a more sustainable future.
Skills Required
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude with a willingness to learn and grow
- Strong customer service mindset and problem-solving skills
- Experience working with Salesforce CRM or similar platforms
- Previous inside sales, customer service, account management, or sales support experience
- Strong critical-thinking and decision-making abilities
- High level of integrity, professionalism, and accountability
- Team-oriented approach with a passion for helping customers succeed
What We Do
Dedicated Networks, Inc. is a family-owned computer hardware and networking equipment company based in Minnesota. It sells new, used, and refurbished products, specializing in Cisco, Juniper, Arista, HP, and other enterprise brands. Its inventory includes switches, routers, firewalls, servers, cables, and related components. The company also buys decommissioned or excess equipment, offers same-day U.S. shipping, and buys and sells globally, shipping to more than 60 countries.
