Inside Sales Account Manager

Job Summary:

This is a dynamic opportunity for an Inside Sales Account Manager to join our rapidly growing Minnesota team. This role is essential for delivering the highest quality service and expanding our customer base.

The ideal candidate is a highly organized, customer-focused self-starter who thrives in a fast-paced sales environment. You will work closely with our teams on supporting existing accounts, qualifying incoming leads, prospecting in the local market, and ensuring customer satisfaction.

Responsibilities:

• Respond to customer inquiries and follow up on leads
• Assist customers’ needs and recommend appropriate services
• Work with designer to provide estimates / quotations for security and other technologies.
• Process customer orders and sales contracts
• Prepare takeoffs by collaborating with various internal departments
• Responsible for getting client approvals and supporting team members with sales 
• Work collaboratively with Operations, IT, Engineering and other corporate departments to drive success. 
• Support interaction and contact with customers requiring services.
• Provide a timely and accurate response to customers’ required proposal and/or bid circumstance 
• Propose and present new solutions for security, integrated systems technologies, and AV.
• Follow up on all sales leads and maintain system, opportunities, and forecasting. 
• Strong communication skills with the ability to engage with customers and team members. 
• Possesses a positive attitude, self-motivated, passionate, committed to success and quality. 
• Perform additional duties as required 

Required Qualifications:

• Minimum of 1 year experience with Security Systems Integration
• Experience in a technical sales role, producing quotes, estimates, and project design would be an asset
• Excellent written and verbal communication, as well as interpersonal skills
• Education or experience in electronics, electrical, or equivalent would be considered an asset
• Excellent organization and attention to detail
• Able to work independently, manage time effectively, and work with multiple deadlines
• Strong computer skills, with advanced proficiency in Microsoft Office and project / quoting software

Preferred Qualifications:

• 5 years Security Systems Integration
• Experience with Dynamics 365 ERP 
• Sales experience 

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
• Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
• Sitting, standing, walking in office environments and construction sites
• The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
• Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
• Driving to customer sites is required
• Limited overnight travel may be required

Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

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Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at [email protected]. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship is unavailable. U.S. work authorized individuals only.