Inside Sales - Account Manager (Bilingual)
EasyPay Finance is the leader in Financial Technology. Thousands of businesses turn to EasyPay Finance as a tool to increase revenue by approving their customers for financing at the point of purchase, and we have the highest customer satisfaction in our industry. In all measures - revenues, businesses, customers. Now is the time to get on board at EasyPay Finance. It's an extraordinary place to work, and we're looking for the best people to join us.
We are looking for an English/Spanish bilingual Account Manager to join our Inside Sales Team with the right energy, competitive spirit, personal drive, track record of success in sales, client satisfaction, & teamwork. This position involves working with business clients within a territory; you will be responsible for the management of the sales and relationship of existing and new clients within that territory. The Account Manager serves to understand the client's needs, educate them on how to meet these needs, and generate sales for the company as a result.
Backgrounds in high-volume, customer-focused sales environments — such as Enterprise Rent-A-Car, Hertz, or wireless sales (T-Mobile, Verizon, etc.) — are highly transferable and often lead to success in this role.
Responsibilities:
- Meet or exceed individual and team goals
- Host training sessions for clients and their staff
- Proficient in English and Spanish preferred
- Develop and maintain business within existing territory
- Work strategically with Inside Sales Manager to drive client sales and engagement
- Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
- Keep informed of competition and industry trends
- Using relationship management techniques to build client loyalty
- Persuasively sell EasyPay clients on making EasyPay their exclusive payment option
Requirements:
- This position requires the ability to grow new accounts, develop and maintain business within existing accounts
- Must be proficient and comfortable doing business in Spanish and English
- Strong knowledge of CRM systems (Salesforce preferred) and ability to log interactions effectively
- In addition to selling, interested in problem solving, consulting, and servicing customers
- Strong phone presence and ability to meet call requirements
- Strong collaboration and social skills
- A proven track record of sales, client satisfaction, & teamwork
- Must have strong verbal and written communications skills
- Must be detail oriented, organized, ethical, responsible, & self-motivated
- PC literacy [Office 365: Excel, Outlook, Word, PowerPoint]
- 1-2 years experience in CSM, AM, AE or BDR role and/or inside/outside sales experience preferred
- Tele prospecting, virtual presentation, and/or B2B/F2F experience a plus
- Must meet minimum technical requirement to work remotely
- Once a conditional job offer has been extended, a satisfactory background and credit check will be required
What We Offer
- $23 - $25 hourly rate plus monthly commission
- Robust health insurance including individual and family Medical, Dental and Vision
- Relax and recharge with Paid Time Off (PTO) Program; plus 10 paid holidays
- Financial health with 401(k) programs and employer match
- Internet reimbursement - $40 per month
- Take care of your emotional, physical, and financial wellbeing with access to EAP
- We invest in your future through ongoing learning and development resources
- Save on taxes with Flexible Spending or Health Savings Accounts
- Peace of mind with Life and AD&D Insurance
- Discounts for shopping at various retailers
EasyPay is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
*The Company reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified individuals.
Skills Required
- 1-2 years experience in CSM, AM, AE or BDR role
- Proficient in English and Spanish
- Strong knowledge of CRM systems (Salesforce preferred)
- Strong verbal and written communications skills
What We Do
With more customers looking to buy now and pay later, providing payment options is a must. Built on 20 years of customer finance experience, EasyPay Finance meets the needs of retailers and auto repair dealers by providing a simple and convenient finance option. Always striving to be the best, EasyPay Finance consolidates the need for multiple finance companies into one easy solution for customers with good, challenged and poor credit. Using EasyPay, over 12,000 locations across the United States have helped their qualified customers finance the purchase of goods and services.
