Innovation & Strategic Insights Partner

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet:

The Innovation and Strategic Insights Partner to act as a catalyst that connects research, innovation learning, pricing strategy, strategic planning, market intelligence, and other business inputs into clear, evidence-based points of view that support decision-making across the organization.

This role will serve as a trusted Voice of the Customer and Voice of the Market, partnering with leaders to bridge the gap between what we know and how that knowledge should inform innovation, strategy, brand, product, channel, and growth decisions.

The role draws upon content generated by key insight functions, including Marketing Research, Innovation, Pricing Strategy, Strategic Planning, and Market Analysis/Intelligence. Its primary focus is integrating, interpreting, and activating existing knowledge, rather than owning or leading individual insight projects.

Responsibilities:

Innovation Opportunities Development & Growth Exploration

• Help shape opportunity spaces, strategic hypotheses, and areas for exploration by bringing together relevant evidence and insights.
• Partner with the innovation process from the fuzzy front end to NPD teams, grounding decisions in evidence of unmet consumer needs, with a handoff of clear actions to be taken by leaders.
• Leverage DFC’s existing knowledge base and business intelligence to identify opportunities for growth in new categories, existing product extensions, and general business opportunities.
• Design and facilitate cross-functional working sessions that translate customer needs, market signals, into and opportunity spaces, ideas, concepts, and strategic priorities.
• Support the innovation and growth pipeline by helping teams identify, frame, prioritize, and advance needs-based solutions and concepts.
• Monitor evolving market, consumer, channel, and competitive trends and communicate important developments throughout the organization.

Strategic Organizational Insights

• Serve as an enterprise resource for integrating customer, consumer, market, channel, competitive, pricing, and business intelligence into a clearer organizational point of view.
• Create executive-ready summaries, reports, white papers, presentations, and discussion materials that improve organizational understanding and action.
• Assist insight leaders with identifying where existing knowledge is sufficient, where it is conflicting, and where new research or analysis may be needed.
• Stay connected to major insight foundations, including segmentation, purchase journey, innovation research, pricing work, brand learning, market intelligence, and strategic planning inputs.

Insight Activation

• Engage with insight leaders throughout their research and intelligence gathering to guide the project scope and apply learnings beyond its immediate stakeholder.
• Support Delta Faucet Company's strategic planning processes by helping collect, organize, synthesize, and communicate fact-based and concise inputs.
• Facilitate discussions and workshops with business leaders that contextualize insights to inform business cases and strategic growth assessments.
• Connect with business and insight leaders to ensure customer and market perspectives are incorporated early enough to influence priorities, choices, and plans.

Cross-Functional Innovation Leadership

• Establish shared understanding of the opportunity, supporting evidence, critical assumptions, knowledge gaps, decision criteria, owners, and next actions.
• Maintain momentum across functional boundaries while ensuring responsibility for decisions and execution remains with the appropriate business leaders.
• Influence without direct authority through objectivity, facilitation, business acumen, and evidence-based judgment.

Success in this Role

• Existing organizational knowledge is more effectively connected, reused, and activated before additional research or analysis is commissioned.
• DFC leaders see this role as a trusted entry point for connecting relevant customer, market, competitive, pricing, innovation, and strategic insights to strategic business decisions.
• Fragmented information is translated into clear, evidence-based points of view that explain what is known, what it means, where uncertainty remains, and what the business should consider.
• Customer and market perspectives are incorporated earlier and more consistently into strategic planning, innovation, product, brand, channel, and growth discussions.

Qualifications:

Required Qualifications

• Bachelor's degree in Business, Marketing, Economics, Analytics, Market Research, Social Sciences, or a related field.
• 5+ years of experience in market research, business insights, analytics, strategy, consulting, innovation insights, or related disciplines.
• Demonstrated experience synthesizing complex information from multiple sources into actionable business recommendations.
• Experience facilitating cross-functional innovation, ideation, concept-development, or strategic working sessions.
• Demonstrated ability to translate customer needs and market evidence into opportunity spaces, concepts, and learning agendas.
• Experience influencing multidisciplinary teams without direct authority.
• Strong analytical thinking and business acumen.
• Strong written, verbal, and presentation communication skills.
• Experience working cross-functionally within a matrixed organization.
• Proficiency with Microsoft PowerPoint, Excel, and related business tools.

Preferred Qualifications

• Experience supporting strategic planning, long-range planning, or growth strategy initiatives.
• Exposure to consumer products, durable goods, home improvement, or adjacent industries.
• Experience leveraging both qualitative and quantitative insights.
• Knowledge of competitive intelligence, trend scouting, and opportunity identification methodologies.
• Experience developing executive-level presentations and strategic business narratives.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish