Ingeniero SR de Soporte Cloud & Infraestructura DC

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!
We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.
Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.
This is your opportunity, come and be part of Sangre Tigo!
Apply right now!

What You’ll Do

• Collaborate with service engineering teams to design, implement, and maintain scalable and resilient infrastructure solutions optimizing for performance, resilience, and cost.

• Improve developer workflows by creating self-service tools, optimizing CI/CD pipelines, and enhancing deployment processes to remove friction.

• Develop and maintain robust monitoring and alerting systems to proactively identify and resolve issues.

• Leverage infrastructure-as-code frameworks (e.g., Terraform) to provision and maintain Network Security tool configurations and infrastructure.

• Provide DevOps (deployment, configuration, and monitoring) support for diverse security projects, including cloud networking, firewalls, WAF, and web proxies.

• Experience with observability platforms and data source integrations (Grafana, Prometheus, etc)

• Leverage your excellent written and verbal communication skills, to create communications on upcoming changes and how they affect teams.

Key Qualifications

• Experience in building, scaling and monitoring cloud infrastructure on public cloud and local infrastructure as well.

• Proven experience with containerized applications, kubernetes and microservice deployments.

• Strong knowledge of GitHub Actions and CI/CD best practices.

• Experience with developer productivity tools: designing CI/CD workflows, building internal tools, and creating self-service solutions to streamline software development.

• Knowledge of monitoring and observability tools and frameworks.

• Knowledge of networking services (DNS, load balancing, firewalls, VPNs).

• Strong collaboration skills with the ability to work effectively across teams and communicate technical ideas clearly.

• Experience coding/reading in one of the industry’s standard languages such as Java, Python, TypeScript, etc.

Tigo is a company committed to the digital transformation of Paraguay through innovative products and services. We have a clear purpose: to build digital networks that connect people, improve lives and develop our communities. Since 1992, we have sought to transform lives, accelerating the deployment of our high-speed data networks and significantly increasing access to digital highways for millions of people who are today taking advantage of the new digital economy. At the heart of this transformation is our Tigo people, a group of committed and talented individuals who are the DNA of our company, which we proudly call Sangre Tigo. Our Sangre Tigo moves us to work together for our purpose, to be innovative and agile, transparent and responsible, to place our clients at the center of everything we do, to be engines of positive change. Our strong work culture has been recognized by the “Great Place To Work® institute since 2012, forming part of the local ranking of the best companies to work for in Paraguay.

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.