Infrastructure Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

At Kyndryl, Infrastructure Specialists are subject matter experts in project-based domains across the entire infrastructure landscape. They excel at delivering analysis, documenting and diagramming work for handover, providing timely solutions, and generally “figuring out what needs to be done.” This is a hands-on role where sensing the interaction between systems and their environments is critical to delivering value to every customer.

This role has two key aspects. First, it involves engaging in current projects to analyze technical issues, propose solutions, conduct testing, implement changes, automate processes, and integrate systems. Second, it requires developing long-term, strategic plans for IT infrastructure and operations. Since this role is not limited to a specific platform, a broad understanding of all platforms is essential. As a result, Kyndryl offers a variety of experiences and growth opportunities that are hard to find elsewhere.

You’ll be involved from the early stages of projects, helping to deliver solutions, assess feasibility, and identify technical and timeline risks in advance. This means addressing both customer expectations and internal challenges. In other words, there are many opportunities to drive change, and your contributions will be highly visible. In fact, one of the most common signs of success in this role is when customers return to Kyndryl and specifically request to work with the same specialist again. That’s the kind of impact you can have.

This is a project-based role that allows you to be deeply involved throughout the project lifecycle, while also working closely with architects, engineers, and project managers. Regardless of your current technical knowledge or career direction, you’ll find opportunities that suit you and colleagues who support your growth. Think it might get boring? Trust us—it won’t.

Who You Are

You are highly skilled in your work and have accumulated the necessary experience to prove it. However, just as important is having a growth mindset and the drive to grow both personally and professionally. We want you to be someone who puts the customer at the center of everything you do and prioritizes their success in your work. Lastly, we hope you are open, borderless, and naturally collaborative with others.

• Deep expertise in a specific technical domain (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data and analytics)
• Experience with enterprise IT applications
• Practical experience in at least one of the following: software development, DevOps engineering, systems administration, or system architecture in public cloud environments such as AWS
• Strong knowledge of both Windows and Linux operating systems
• Proven experience in driving engineering solutions and working across multiple teams
• Extensive experience and sound judgment in planning and achieving goals
• Ability to apply general rules to specific problems to draw conclusions and determine appropriate actions
• Effective communication skills, both verbal and written
• Strong experience in process improvement

• In-depth knowledge of Amazon cloud hosting architecture; experience with AWS and Azure is a plus
• Excellent judgment and decision-making abilities
• Familiarity with a wide range of IT concepts, practices, and procedures
• Basic knowledge of design techniques, tools, and principles involved in producing precise technical plans, blueprints, drawings, and models
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong analytical and problem-solving skills with great attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.