Infrastructure Senior Associate

Posted 3 Days Ago
Be an Early Applicant
Houston, TX
In-Office
110K-120K Annually
Senior level
Healthtech
The Role
The Infrastructure Senior Associate is responsible for IT Infrastructure management, ticket resolution, health checks, and system deployments while ensuring communication with non-IT staff and documentation of processes.
Summary Generated by Built In

Join us today and make a difference in people's lives!
 

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

Position Summary:

The Infrastructure Senior Associate is responsible for the deployment and management of the LivaNova IT Infrastructure.  They will cover day-to-day duties as reported through the LivaNova ticketing system.  They will ensure that health checks are performed at regular intervals for existing systems and will work with other members of IT Infrastructure to architect and deploy new systems or upgrade existing ones as required. 

General Responsibilities:

  • Ensure daily, Monthly, Quarterly, and yearly health checks are completed.

  • Take ownership of support tickets and resolve them in a timely manner.

  • Document new processes, update existing documents where needed.

  • Respond to alerts as generated by monitoring systems.

  • Consistently evaluate current in use technology and processes for improvement.

Required Skills and Experience:

  • Excellent spoken and written English

  • Active Directory management

  • PowerShell knowledge

  • Microsoft O365 suite

    • Teams

    • Exchange Online/On-Prem

    • One Drive

    • Entra

    • Intune/Autopilot

  • PKI/Public Certificate Management

  • Ability to configure a Windows server to meet application needs.

  • 5+ years in an infrastructure of similar or larger size. Healthcare/Med-tech experience a plus.

  • Ability to converse with non-IT-familiar people about IT related needs.

Valuable Skills and Experience:

  • Cohesity management

  • Sharepoint

  • Azure Files

  • Box

  • Mimecast management

  • vSphere management

  • Okta management

  • Ninja One management

  • Kemp

Education:

  • Bachelor’s Degree or equivalent work experience

  • Industry specific certifications a plus

Travel Requirements:

Occasional Travel may be required.
 

Physical Requirements:

Required to perform the essential duties and responsibilities of the job.

Pay Transparency:  A reasonable estimate of the annual base salary for this position is $110,000 - $120,000 + discretionary annual bonus. Pay ranges may vary by location will be awarded based on experience.

Employee benefits include:

·       Health benefits – Medical, Dental, Vision

·       Personal and Vacation Time

·       Retirement & Savings Plan (401K)

·       Employee Stock Purchase Plan

·       Training & Education Assistance

·       Bonus Referral Program

·       Service Awards

·       Employee Recognition Program

·       Flexible Work Schedules

Valuing different backgrounds:

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.

Top Skills

Active Directory
Azure
Exchange Online
Intune
Microsoft O365
Ninja One
Okta
One Drive
Pki
Powershell
Vsphere
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The Company
Arvada, CO
2,946 Employees

What We Do

LivaNova PLC is a global medical technology company built on nearly five decades of experience and a relentless commitment to improve the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals and healthcare systems.

At LivaNova, we understand the importance of bringing both clinical and economic value to our customers. We are a strong, market-leading medical technology and services company, offering a diverse product portfolio and global reach. LivaNova is listed on the NASDAQ stock exchange under the ticker symbol “LIVN.”

LivaNova has approximately 3,000 employees worldwide. We are headquartered in London (UK) and maintain a presence in more than 100 countries. LivaNova operates as two businesses:

We have a strong legacy as leaders in neuromodulation and cardiovascular solutions, providing products and therapies in distinct therapeutic areas to treat the head and heart. These include:
• Difficult-to-Treat Depression
• Drug-Resistant Epilepsy
• Obstructive Sleep Apnea
• Advanced Circulatory Support
• Heart Failure
• Cardiopulmonary

At LivaNova, we serve health and improve lives. Day by day. Life by life.

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