Infrastructure Operations Engineer

Baringa’s TeCy Group (Technology & Cyber) is a global function supporting the firm as it enters new markets. We’re on a mission to develop great technology products and deliver great services. We’ve installed a new operating system for ourselves and rebooted what was a corporate IT department to an in-house technology company - transforming the way we work and opening the way to serve Baringa’s clients directly. We’re working on sustainability, committed to Net Zero in our supply-chain and services. We’re keeping our firm safe: protecting our data and our reputation. We are embarking upon and will be the driving force behind a new 3-Year digital strategy for the firm. 

Yes, we’ve got a big job in the Baringa Technology & Cyber group.

So much to build on, so much to progress. So much to deliver. So much to play for!

Do you know what though? We’re going to do it. All of it and more. We have the support to drive change. We have a diverse group of 90 amazing technology & cyber professionals. We have the belief. We are going to do great things.

We are seeking a skilled and proactive InfraOps Engineer to join our IT Operations team. This role is responsible for maintaining, optimizing, and securing our infrastructure across on-premises and cloud environments. The ideal candidate will have a strong background in systems administration, automation, cloud technologies and identity management, with some exposure to database operations.

You will help keep Baringa’s infrastructure reliable, secure and continually improving by solving complex incidents, supporting Windows and Azure services, and taking ownership of key services. You’ll use automation and collaborate across Technology & Cyber to strengthen operations and bring new services smoothly into support.

It’s a varied, hands-on role where you can troubleshoot, automate, strengthen resilience and contribute to meaningful improvements. You’ll have the freedom to take ownership, share your knowledge and make a visible impact within a supportive InfraOps team.

Infrastructure and Cloud Operations

• Monitor, maintain, and troubleshoot servers, storage, and network systems.
• Deploy, operate and improve Azure infrastructure services, including virtual machines, networking, storage, monitoring and Azure Virtual Desktop where applicable.
• Implement cloud governance, cost optimization, and scaling strategies.
• Explore and implement constant improvements of the infrastructure stack, in line with ITIL.

Database Operations

• Administer and maintain MSSQL and Azure SQL databases.
• Monitor performance and manage backups and restores.
• Implement efficient user and group-based access control using SQL Server roles and Active Directory integration.
• Ensure least-privilege access and regularly audit permissions.

User and Group Management

• Manage user identities and group memberships across Active Directory and Azure AD.
• Implement role-based access control (RBAC) for infrastructure and database resources.
• Collaborate with Security and Compliance teams to enforce access policies.

Automation and Scripting

• Automate infrastructure tasks using Azure, PowerShell, Bash, Python, or Terraform.
• Develop and maintain CI/CD pipelines for infrastructure provisioning.

Monitoring and Incident Response 

• Manage monitoring tools (e.g., SolarWinds).
• Respond to incidents, perform root cause analysis, and implement fixes.

Security and Compliance

• Apply patches and updates to infrastructure components.
• Manage firewalls, access controls, and vulnerability scans.
• Ensure compliance with internal policies and external regulations.
• Compile and report infrastructure operations for audits such as ISO and CE+

Collaboration and Documentation

• Work closely with DevOps, Security, and Application teams.
• Document infrastructure configurations, procedures, and incident reports.
• Take part in major incident management operations with the MIM.

• Proven senior-level experience in infrastructure operations, systems administration and service ownership.
• Strong hands-on experience supporting Microsoft Azure infrastructure, including virtual machines, networking, storage, monitoring, backup and recovery.
• Strong Active Directory and Microsoft Entra ID experience, including hybrid identity, role-based access, privileged access and access reviews.
• Experience managing Windows Server services, including DNS, DHCP, certificates, file services, Group Policy and server lifecycle management.
• Backup, restore and disaster recovery experience, including completing restores and participating in recovery exercises.
• Operational networking knowledge, including IP addressing, routing, DNS, virtual networks, firewalls, VPNs and connectivity troubleshooting.
• Experience with monitoring, patching and vulnerability management, including alert improvement, remediation prioritisation and risk evidence.
• Strong incident, problem and change management skills, including ownership of complex incidents, root-cause analysis and controlled production changes.
• Proficiency in scripting and infrastructure automation, particularly PowerShell, with suitable use of version control and peer review.
• Excellent communication and documentation skills, with the ability to work across global teams, coach colleagues and produce clear technical and audit evidence.

• Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. 

• Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. 

• Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. 

• Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. 

• Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. 

We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. 

You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. 

We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. 

We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.