Infrastructure Engineer

The Company: 

Marigold is a leading cross-channel marketing platform, with solutions for email, SMS, loyalty, and personalization, helping brands transform their relationships with customers. As the trusted partner behind the world's most recognized brands, including Air New Zealand, Chipotle, Hiscox, KFC, Kraft Heinz, The Atlantic, and more-Marigold delivers relevant brand experiences that cut through the noise and drive real impact. Marigold was born through a merger of industry-leading marketing platforms Cheetah Digital, Sailthru, Selligent, Liveclicker, Emma, and Campaign Monitor, and powers billions of customer interactions annually.

The Role: 

This hands-on role, suited for someone who has a strong knowledge of data center infrastructure, cloud technologies, troubleshooting skills and who thrives in a collaborative, dynamic environment to optimise system performance.

What You’ll Do: 

• Work closely with the Infrastructure and Engineering Teams, assisting in the day-to-day performance management of the infrastructure, providing operational expertise and guidance to improve system efficiency.

• Diagnose and resolve complex system issues, including network, hardware and software problems.

• Implementing and maintaining security policies, patch updates and mitigating security threats

• Methodical approach in applying system changes and updates to minimise operational risks.

• Work with datacenter and cloud technologies.

• Participate in an on-call roster.

Ideal Qualifications: 

• Knowledge of Linux operating systems

• Knowledge in Virtualisation Technology

• Knowledge of TCP/IP fundamentals

• Experience in scripting (Shell, Bash, PowerShell etc)

• Experience with Ansible or similar tools.

• Experience with AWS (Certification is required)

Nice to Have:

• Experience in preventing and mitigating Security Risks

• A passion for open source technologies.

• Knowledge with developers tools (JIRA, Git, Teamcity etc)

• Excellent documentation skills.

What We Offer:

• Ultimate Flexibility: Unlimited time off policy, flexible hours, fully remote, birthday leave and strong work-life harmony support

• Professional Growth & Learning: Work at scale with cutting-edge technologies, regular knowledge sharing sessions and mentorship opportunities.

• Connection & Culture: Regular team and company events, office lunches, showcase opportunities with leadership and genuine relationship building.

• Support & Benefits: Employee Assistance Program, well being app, parental leave, home office setup allowance, salary continuance and life insurance.