We are seeking a Infrastructure Engineer - SRE who will ensure security applications are delivered with strong SDLC discipline and measurable reliability. This role partners closely with Product Owners and engineering leadership to challenge assumptions, sharpen the Definition of Done, and bake SRE requirements into design and build phases. The leader will govern operational readiness, quality gates, and resilience practices so that every release meets agreed SLOs and is production ready.
Key Responsibilities:
- Define and enforce quality gates across requirements, design, secure coding, testing, release, and post-production monitoring, translate business objectives into clear, testable requirements that include reliability, availability, performance, security, and observability.
- Establish and manage SLOs/SLIs and error budgets; ensure they are integrated into product roadmaps and delivery plans, challenge Product Owners and teams to meet a rigorous, objective Definition of Done before release.
- Sample DoD checklist: SLOs defined and monitored; alerts tuned; runbooks and escalation paths in place; automated tests (unit, integration, security) passing; performance and capacity validated; resilience and failover tested; rollback verified; vulnerability findings remediated; compliance controls and audit artifacts complete; documentation and support readiness confirmed.
- Lead operational readiness reviews and triage risks; ensure timely remediation and prevention of recurrence through root-cause analysis and auto-remediation.
- Maintain logging, alerting, and monitoring platforms; ensure dashboards provide health and performance visibility. Govern CI/CD pipeline controls for security, reliability, and change management; promote automation to eliminate toil.
- Lead and participate in critical incident response (including outside business hours when needed); drive post-incident reviews and resilience improvements. Monitor delivery health and operational KPIs; lead continuous improvement across teams and products
- Oversee capacity planning and resilience management for large-scale, distributed systems, Partner with engineering on public cloud best practices (AWS or equivalent) for compute, storage, networking, messaging, automation (CloudFormation, Terraform), and data services.
- Build a culture of collaboration, reliability, and continuous improvement; coach teams to adopt DevOps and SRE principles. Partner with regional engineering leaders to drive operational best practices and consistent execution. Provide concise, outcome-focused updates to management and stakeholders; influence decisions across Product, Engineering, SRE, and Security.
Required Qualifications, Capabilities, and Skills
- Formal training or certification with 3+ years supporting critical security-focused applications in large-scale environments and managing and mentoring teams.
- Experience with monitoring/logging tools (e.g., Splunk, AppDynamics) and dashboard technologies; Splunk Administrator certification desired.
- Strong grasp of SDLC, secure development, DevOps/CI/CD tooling; capable of implementing top-tier continuous improvement with root-cause analysis and auto-remediation.
- Effective under pressure; accountable, with excellent stakeholder management and communication skills.
- This position may require HSA system access. Enhanced screening (criminal and credit background checks, and/or other screening) is required prior to employment and annually thereafter.
- Global team collaboration with flexibility to engage during critical incidents outside standard business hours
- Experience implementing and managing SLOs/SLIs, error budgets, and operational readiness reviews for distributed systems, including leading post-incident analysis and resilience improvements.
-
Deep expertise in public cloud platforms (AWS or equivalent), infrastructure automation tools (CloudFormation, Terraform), and capacity planning for large-scale environments, with a track record of driving DevOps and SRE adoption across teams.
#CTC
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification
- At least 3 years supporting critical security-focused applications in large-scale environments
- Experience managing and mentoring teams
- Experience with monitoring and logging tools such as Splunk or AppDynamics
- Experience with dashboard technologies
- Splunk Administrator certification
- Strong understanding of SDLC, secure development, DevOps, and CI/CD tooling
- Experience implementing root-cause analysis and auto-remediation
- Experience implementing and managing SLOs, SLIs, error budgets, and operational readiness reviews
- Experience with distributed systems, post-incident analysis, and resilience improvements
- Deep expertise in AWS or an equivalent public cloud platform
- Experience with CloudFormation and Terraform
- Experience with capacity planning for large-scale environments
- Track record of driving DevOps and SRE adoption across teams
- Ability to participate in critical incidents outside standard business hours
- Ability to complete enhanced criminal and credit background screening
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
-
Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
-
Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
