As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
- Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Accountable for making significant decisions for a project consisting of multiple technologies and applications
- Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
- Strong work ethic in a mission-critical 24x7 diverse environment with multiple vendor/customer relationships.
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
- Strong knowledge of Load Balancing (F5, including LTM, GTM, ASM, BIG-IQ, SSLO, AFM).
- Expertise in networking fundamentals including network topology, VLANs, routing, switching, global/local load balancing, and firewalls.
- Fundamental understanding of scripting languages (e.g., Python, Bash) and automation tools such as Ansible and Terraform.
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, deployment practices, integration, automation, scaling, and resiliency.
- Good understanding of REST APIs and container-based deployment models.
- Experience and comfort working in a Linux environment.
- Experience in change management processes and implementing methodical infrastructure change processes in a high-risk environment.
- Understanding of version and revision control practices and procedures.
- Ability to participate in an on-call rotation as needed.
Preferred qualifications, capabilities, and skills
- Strong written and verbal communication and collaboration skills.
- Comfortable working late hours/weekends
- Ability to initiate and implement ideas to solve business problems
- Passion for learning new technologies and driving innovative solutions.
Skills Required
- Formal training or certification in infrastructure engineering concepts
- At least 3 years of applied infrastructure engineering experience
- Strong knowledge of F5 load balancing, including LTM, GTM, ASM, BIG-IQ, SSLO, and AFM
- Expertise in networking fundamentals, including topology, VLANs, routing, switching, global and local load balancing, and firewalls
- Fundamental knowledge of Python or Bash scripting
- Experience with Ansible and Terraform automation tools
- Knowledge of infrastructure disciplines including deployment, integration, automation, scaling, and resiliency
- Understanding of REST APIs and container-based deployment models
- Experience working in a Linux environment
- Experience with change management and methodical infrastructure changes in high-risk environments
- Understanding of version and revision control practices
- Ability to participate in an on-call rotation
- Strong written and verbal communication and collaboration skills
- Availability to work late hours and weekends
- Ability to initiate and implement solutions to business problems
- Interest in learning new technologies and driving innovative solutions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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