With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.
As a Infrastructure Engineer II at JPMorgan Chase within the Corporate Sector – Infrastructure Platforms, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.
Job Responsibilities
Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion
Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
Carries out day to day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications
Escalates issues to appropriate leadership
Develops considerations for upstream/downstream data and systems or technical implications
Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
Own day-to-day administration of CA View and CA Spool in a JES2 z/OS environment (STCs, PROCs, PARMLIB members, runtime libraries).
Configure and maintain JES2 SYSOUT capture/selection, routing, and retention rules (output classes/forms/DEST, report identification and indexing).
Manage JES2 writer/output queue integration to ensure reliable report capture, archival, online viewing, and distribution/printing where used.
Troubleshoot missing/late/duplicate reports, writer stalls, spool saturation, class routing issues, and CA View/Spool task abends; deliver RCA and fixes.
Perform SMP/E maintenance (HOLDDATA review, APPLY/ACCEPT PTFs) and execute upgrades with validation and rollback plans.
Implement and administer security controls (RACF/ACF2/TSS): report access profiles, command controls, auditing, and least-privilege roles.
Monitor and tune performance/capacity (spool growth, repository utilization, backlogs, CPU/IO impacts) and enforce retention/cleanup to prevent outages; Maintain operational runbooks and DR procedures, and participate in DR tests and change management for all CA View/Spool configuration changes.
General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.); Experience with cloud technologies with the ability to operate in and migrate across public and private clouds
Preferred qualifications, capabilities, and skills
- AWS Certification(s)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
- Working knowledge of using enterprise-authorized AI capabilities to support infrastructure engineering workflows with strong validation habits and data sensitivity awareness
- Ability to review and validate AI-assisted recommendations before use, escalate when uncertain, and follow security and data handling expectations
- Day-to-day administration of CA View and CA Spool in a JES2 z/OS environment (STCs, PROCs, PARMLIB members, runtime libraries)
- Configure and maintain JES2 SYSOUT capture/selection, routing, and retention rules (output classes/forms/DEST, report identification and indexing)
- Manage JES2 writer/output queue integration to ensure reliable report capture, archival, online viewing, and distribution/printing
- Troubleshoot missing/late/duplicate reports, writer stalls, spool saturation, class routing issues, and CA View/Spool task abends; deliver RCA and fixes
- Perform SMP/E maintenance (HOLDDATA review, APPLY/ACCEPT PTFs) and execute upgrades with validation and rollback plans
- Implement and administer security controls (RACF/ACF2/TSS): report access profiles, command controls, auditing, least-privilege roles
- Monitor and tune performance/capacity (spool growth, repository utilization, backlogs, CPU/IO impacts) and enforce retention/cleanup to prevent outages
- Maintain operational runbooks and DR procedures, participate in DR tests and change management for CA View/Spool configuration changes
- General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., scripting, Python); experience with cloud technologies and migrations
- AWS Certification(s)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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