Infrastructure Engineer (Exchange & Windows)

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

Job Summary:

We are seeking an experienced Senior Infrasctructure Engineer (Exchange & Windows) to join our team in Taiwan. The ideal candidate will have 10+ years of hands-on experience managing enterprise messaging systems, including Microsoft Exchange Online/On-Premises, Microsoft 365, Windows Server, and Active Directory.

This role involves designing, deploying, maintaining, and supporting highly available messaging and collaboration environments, managing Exchange hybrid configurations, troubleshooting complex mail flow and infrastructure issues, and implementing security and compliance solutions. The engineer will also be responsible for PowerShell automation, identity management, performance monitoring, and providing advanced technical support in large-scale enterprise environments.

WHAT YOU WILL BE DOING:

• Manage and maintain Microsoft Exchange, including hybrid configurations with Office 365
• Design, implement, and support enterprise messaging platforms and collaboration tools (e.g., Exchange, Microsoft Teams)
• Administer Active Directory, ADFS, and Azure AD; maintain synchronization and identity federation
• Monitor messaging infrastructure for performance, availability, and reliability
• Handle advanced troubleshooting and root cause analysis of mail flow, client access, or calendar issues
• Implement email security protocols (SPF, DKIM, DMARC) and manage EOP / Defender for Office 365
• Collaborate with security and compliance teams to ensure adherence to regulatory and data protection policies
• Automate system tasks and workflows using PowerShell scripting
• Maintain system documentation, diagrams, and procedures

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 10+ years of hands-on experience in managing Microsoft Exchange and Windows Server environments
• Proven experience with Exchange 2016/2019, Exchange Online, Office 365, and Hybrid deployments
• Strong understanding of Active Directory, ADFS, DNS, DHCP, and related infrastructure services
• Proficiency with PowerShell scripting for administration and automation
• Experience with enterprise email archiving, retention, and compliance policies
• Familiarity with Microsoft Defender for Office 365, spam filtering, and anti-malware solutions
• Solid understanding of mail protocols: SMTP, MAPI, POP, IMAP, Autodiscover
• Experience working in large-scale enterprise or global environments 

• Microsoft Certifications
•  Experience with Microsoft Teams, SharePoint Online, or other collaboration platforms
• Knowledge of Azure AD Connect, Intune, or hybrid identity environments
• Experience with ticketing and monitoring tools (ServiceNow, SCOM, etc.)
• Excellent communication, documentation, and interpersonal skills

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.