Infrastructure Automation Engineer

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialist at Kyndryl

An Infrastructure Specialist at Kyndryl is a subject matter expert in project-based work across the entire infrastructure domain. They excel at delivering analysis, documenting and diagramming work for handover, providing timely solutions, and generally “figuring out what needs to be done.” This is a hands-on role where sensing the interaction between systems and their environments is crucial for delivering value to every client.

This role has two key aspects. First, it involves engaging in current projects to analyze technical issues, propose solutions, test, modify, automate, and integrate systems. Second, it requires developing long-term, strategic plans for IT infrastructure and operations. Since the role is not limited to a specific platform, a broad knowledge across all platforms is essential. At Kyndryl, this means gaining diverse experiences and growth opportunities that are hard to find elsewhere.

You’ll be involved early in the process to provide solutions, assess feasibility, and help identify technical and timeline risks in advance. This means addressing both client expectations and internal challenges. In other words, there are many opportunities to make a real impact—and many people will see the results of your work. In fact, one of the most common signs of success for an Infrastructure Specialist is when clients return and specifically request to work with the same person again. That’s the kind of influence you can have.

This is a project-based role that allows you to be deeply involved throughout the project lifecycle, working closely with architects, engineers, and project managers. Regardless of your current technical knowledge or career direction, you’ll find opportunities that suit you and colleagues who support your growth. Think it might get boring? Trust us—it won’t.

Your Future at Kyndryl

You’ll have opportunities to earn certifications and qualifications through your work, enabling continuous growth as a cloud hyperscaler. Many of our Infrastructure Specialists go on to become Architects or Distinguished Engineers, and there are opportunities to grow in either direction at every skill level.

Who You Are

You’re highly capable in your field, with the experience to prove it. But just as important, you bring a growth mindset—a desire to continuously develop both personally and professionally. You put the customer at the center of everything you do, and you’re driven by their success. You’re also open, collaborative, and naturally inclined to work across teams and boundaries.

• Deep expertise in a specific technical area (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Experience working with enterprise IT applications
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or system architecture in a public cloud environment (e.g., AWS)
• Strong knowledge of both Windows and Linux operating systems
• Proven ability to drive engineering solutions and collaborate across multiple teams
• Solid experience and judgment in planning and achieving goals
• Ability to apply general principles to specific problems and determine appropriate actions
• Strong communication skills—both written and verbal
• Demonstrated experience in process improvement

• In-depth knowledge of Amazon cloud hosting architecture; experience with AWS and Azure is a plus
• Excellent judgment and decision-making capabilities
• Familiarity with a wide range of IT concepts, practices, and procedures
• Foundational knowledge of design techniques, tools, and principles used in creating technical plans, blueprints, and models
• Ability to logically evaluate alternative solutions and approaches, identifying strengths and weaknesses
• Strong analytical and problem-solving skills with exceptional attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.