The IT Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational policies.
This position's internal job code is System Administrator. Our team is currently hiring for a level 4.
Position Responsibilities:
• Expected to provide Tier II and below support
• Manage system installation, configuration, upgrades, and updates on secure networks
• Maintain documentation for system operations, changes, and procedures
• Provide technical support and interact with customers in-person, by email, or by response to tickets
• Escalate tickets, tasks, and problems as required
• Monitor systems and resolve issues to prevent costly downtime
• Other job duties as assigned
Basic Qualifications (Required Skills/Experience):
• Must be able to obtain and maintain an 8570 compliant IAT Level 2 or higher certification, such as CompTIA Security+ or higher
• Minimum of 5 years of experience as an IT Systems Administrator or related role
• Experience with Microsoft Windows Server and Desktop Operating systems
• Experience with troubleshooting, updating, and upgrading Microsoft applications (Outlook, Word, Excel, Project, etc)
• Experience with Active Directory, DNS, Group Policies, Print Management
• Experience with configuring and applying group policies in accordance with industry compliance standards (JSIG, DISA STIGS, NIST, CIS, etc)
• Experience creating, securing, and maintaining user profiles, computer accounts, and groups in Active Directory and various software applications
• Experience with maintaining multiple virtual machines and virtual environments (VMware)
• Experience with backup and recovery procedures
• Experience with upgrading and patching various operating systems and applications (Windows, Windows Server, and Red Hat
• This position requires an active Top-Secret Security Clearance for which the U.S. Government requires U.S. Citizenship.
Preferred Qualifications (Desired Skills/Experience):
• Experience with Linux operating systems
• Familiarity with Cisco and Palo Alto switches and firewalls
• Experience with VEEAM Backup Suite
• Familiarity with Windows and Linux integration
• Ability to create technical documentation to train end users
• MCSA certification
