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We are looking for IT support to join our global IT team.
What You will do:
- Responsibility for IT equipment including purchasing
- Install and upgrade computer components and software
- Applying and updating required packages and server services, PC, laptop
- Provide support for Google workspace (G-suite)
- Manage users and access rights to company applications
- Handle on-boarding/off-boarding process for employees
- Offer technical support to company staff, both on-site and for remote users and offices.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Manage virtual servers, OS: Windows, Linux
- Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Steps of the hiring process:
- Recruitment interview.
- Test task.
- Technical interview.
- Final interview with CTO.
The experience You will need to successfully complete tasks:
- Location - Tirana.
- At least 2 year experience in an IT support / Help Desk role
- Knowledge of systems and networking software, hardware, and networking protocols
- Experience with G Suite ( Gmail, Calendar, Docs, etc.)
- Familiarity with Cloud platforms is a plus
- Experience with Integromat, Zapier, Monday is a plus
- Excellent time management skills with a proven ability to meet deadlines.
- Service oriented and positive person
- Strong analytical and problem-solving skills.
- Self learning abilities
- Upper-intermediate in English
Dear applicant, after submitting your application, you will be contacted via email.
Skills Required
- At least 2 year experience in an IT support / Help Desk role
- Knowledge of systems and networking software, hardware, and networking protocols
- Experience with G Suite
- Familiarity with Cloud platforms
- Experience with Integromat, Zapier, Monday
- Upper-intermediate in English
What We Do
Established in 2013, Bulls Media prides itself by setting the Example of both, The vision and manifestation of taking business to the next level. By implementing hardcore digital marketing on all its variables, and technology into the traditional realm of conducting business. At Bulls Media, the focus is on performance in display and retargeting. Our programmatic & Technologic abilities, along with a deep understanding of the field on all its complex variables, allows us to offer omnicompetent solutions with a comprehensive strategy designed to fit your goals and business aspirations. With a creative eye, We excel in analyzing and optimizing Trends, processes and functions that make up a business. We partner with top-tier brands across the globe, across a wide range of industries. By identifying the strategies, tactics, and mindset that any new entrepreneur should embrace, Bulls Media highlight the shifting culture of Entrepreneurship and Modern Business.
