Information Technology Intern

Posted 3 Days Ago
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Putrajaya, Wilayah Persekutuan Putrajaya
In-Office
Internship
Cloud • Information Technology • Internet of Things • Software • Business Intelligence
The Role
Interns will provide technical support, troubleshoot issues, and assist customers, gaining experience in various IT technologies during a 6-month program.
Summary Generated by Built In

We are looking for Interns to join our IT Managed Services team to help deliver top-notch support to our customers. In this role, you'll gain real life and hands-on work experience in networking & security, server, systems, virtualization, cloud, and desktop computing.

You will embark on an exciting career in IT Managed Services by joining our 6-month internship program. We are looking for individuals with excellent personalities, self-initiative, and a keen interest in various technologies such as Routing & Switching, Desktop Computing, Virtualization, Server, or Azure Cloud.

This internship offers you the chance to be absorbed into the company upon the completion of your internship program, with exposure to three tracks - Network & Security Support, Digital Workplace/Systems Support or General IT Technical Support.

Essential Duties and Responsibilities

  • Troubleshooting and resolving technical issues for customers

  • Diagnosing and providing technical supports to our customers

  • Resolving technical issues, and maintaining customer's satisfaction

Requirement

  • Must be able to commit to a 6 months internship program

  • Must be willing to work on 12 hours shifts, including weekends and nights.

  • Must be fluent in English

  • Must be in final semester before graduating

#Internship

Benefits

As a valued member of ‘Logicalis Asia Pacific MSC' you will enjoy several benefits, such as;

  • Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"

  • Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!

  • Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.

  • Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.  

Do I need to meet all the requirements to apply?


No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity.

About us:


We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.
For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate. 

Top Skills

Azure Cloud
Cloud
Desktop Computing
Networking
Routing
Security
Server
Switching
Systems
Virtualization
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The Company
HQ: Maidenhead
6,500 Employees

What We Do

Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world.

Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience.

As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability.

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