Title: Information Technology Associate III (Mid)
Clearance Type: None
Responsibilities (including but not limited to):
- Provide broad technical support for Navy information systems, network infrastructure, and associated components, including troubleshooting system issues and assisting with performance optimization.
- Support advanced issue resolution, including diagnosing complex technical problems, coordinating remediation efforts, and implementing sustainable corrective actions.
- Deliver network management support, including monitoring network health, assisting with configuration changes, and supporting connectivity and communications requirements.
- Provide server administration support, including system monitoring, patching, backup support, and configuration updates.
- Maintain comprehensive technical documentation to support configuration management, system changes, troubleshooting procedures, and compliance requirements.
- Assist in ensuring information assurance and security compliance across supported systems, including adherence to cybersecurity policies, standards, and best practices.
- Support the implementation of system enhancements, upgrades, and process improvements to strengthen system performance and security posture.
- At least 4-10 years of IT experience, with a strong knowledge of hardware, software, and networking, server administration skills, relevant certifications (e.g., Network+, Security+).
Skills Required
- 4-10 years of IT experience
- Strong knowledge of hardware, software, and networking
- Server administration skills (monitoring, patching, backup support)
- Relevant certifications (e.g., Network+, Security+)
What We Do
We are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Our Mission Combine technical expertise, innovative approaches, and operational experience to solve our customers’ most complex challenges. Our Vision A corporate family driven to lead globally with innovative vision, flawless execution, continuous adaptability and a profound appreciation for the missions we serve. Guiding Principles Satisfy the customer – “Exceed expectations” Set the Example – “Be out front” Be Responsive – “Timing is everything” Persevere – “Find a way” Please also visit PTP Talent Acquisition on LinkedIn www.linkedin.com/in/ptptalentacquisition
