Information Systems Manager

Posted 6 Days Ago
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Tel Aviv, ISR
In-Office
Senior level
Fintech • Payments
The Role
Leads global enterprise information systems, including ERP and CRM platforms, migrations, AI initiatives, vendor management, testing, change management, training, and post-deployment support. Manages hundreds of information systems, business processes, in-house developers, and the IS team while translating business needs into technical solutions and overseeing software renewals and contracts.
Summary Generated by Built In
Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As an Information Systems Manager you will be responsible for: 

  • Lead global enterprise information systems and migrations:
  • Oversee and manage multiple ERP systems across all Rapyd subsidiaries globally.
  • Lead multiple complex, global implementation and migration projects, including NetSuite transitions.
  • Oversee CRM platforms across the organization, including Salesforce and HubSpot.
  • Spearhead strategy and execution for AI-related Information Systems projects.
  • Assist with vendor management, software renewals, and contract negotiations across IS software tools.
  • Develop and execute testing, change management, and user training plans globally.
  • Provide ongoing support and assistance to users after deployment.
  • Oversee and manage hundreds of information systems across the organization.
  • Grow and Manage the IS team and IS developers and ensure ongoing support to inhouse tools 
  • Manage and own all business processes and support them technically
Requirements
  • 5+ years of experience in information technology and information systems
  • Proven track record of managing multiple ERP and CRM implementations globally (NetSuite, Salesforce, HubSpot).
  • Experience leading AI-driven initiatives or incorporating AI technologies into business systems.
  • Experience managing in-house information systems
  • Strong understanding of vendor management, contract negotiations, and software renewal processes.
  • Expert ability to translate business requirements to technical design.
  • Excellent communication, collaboration and management skills.
  • Problem-solving and analytical skills.
  • High level of English (writing and speaking)
  • Willingness to travel abroad

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Skills Required

  • 5+ years of experience in information technology and information systems
  • Experience managing multiple global ERP and CRM implementations, including NetSuite, Salesforce, and HubSpot
  • Experience leading AI-driven initiatives or incorporating AI technologies into business systems
  • Experience managing in-house information systems
  • Understanding of vendor management, contract negotiations, and software renewals
  • Ability to translate business requirements into technical designs
  • Excellent communication, collaboration, and management skills
  • Problem-solving and analytical skills
  • High level of English proficiency in writing and speaking
  • Willingness to travel abroad
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The Company
HQ: Tel Aviv-Yafo
800 Employees
Year Founded: 2016

What We Do

Build Bold. Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere. Around the world, customers want to pay in a thousand different ways. Businesses and consumers want to get paid faster. And developers want to build new products and possibilities. Rapyd makes it happen, giving you more ways than anyone to make fintech work for your business. With Rapyd, your business can accept and send payments to just about anyone—faster, cheaper and easier. And Rapyd clients see an average of 196% return on investment and spend 70% less time managing payments. Whether you’re building an app, selling a product, sending payments or doing a little of everything, Rapyd has solutions that let you boldly do what you do best. • Send and receive funds • Add hundreds of payment methods worldwide • Issue prepaid virtual and physical cards • Simplify money management and foreign exchange • Integrate fintech with APIs

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