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Posted 2 Days Ago
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Findlay, OH, USA
In-Office
Entry level
Other • Hospitality
The Role
Provide excellent customer service to library patrons, retrieve and shelve materials, maintain displays and shelving order, record transaction statistics, support department projects and library initiatives, represent the library at events, and perform physical tasks such as lifting and pushing carts.
Summary Generated by Built In

Description

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Responsibilities include, but are not limited to:

Customer Service

  •  Provides excellent customer service to all library patrons
  •  Maintains confidentiality of patron information 
  •  Directs patrons to library areas or staff as appropriate
  •  Retrieves library materials for patrons

Shelf Maintenance

  •  Efficiently shelves library materials in the proper location
  •  Shifts library materials, as assigned
  •  Maintains orderliness of displays and shelves

Teamwork

  •  Maintains a collaborative working environment
  •  Provides support to department projects, as needed
  •  Attends meetings and serves on staff committees, as requested
  •  Supports library-wide initiatives, such as SummerREAD

Miscellaneous

  •  Records statistics for library transactions, as required
  •  Maintains and increases knowledge and skills through professional development
  •  Represents the library at community events, as assigned
  •  Performs additional duties and assignments, as required

Requirements

Physical and Environmental Factors

The incumbent may be exposed to:

Physical: Frequent walking, sitting, standing, stooping, kneeling, crouching and pushing carts. Moving/lifting up to 30 pounds, pushing up to 70 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Environmental: Typical office setting with no extreme temperatures or fumes. Minimal, if any, exposure to hazardous materials. Exposure to dust.

Minimum Requirements

Education: Must be a minimum of sixteen (16) years of age. Work permit required for students. High School diploma or equivalent preferred.

Experience: Entry level. 

Helpful Skills and Abilities: Effective verbal and interpersonal skills to respond to coworkers, supervisor, and patrons. Organization, prioritizing and coordinating multiple tasks. Basic communication skills. Basic computer skills.

Skills Required

  • Minimum age 16
  • Work permit required for students
  • Entry level experience
  • High school diploma or equivalent
  • Effective verbal and interpersonal skills
  • Ability to organize, prioritize, and coordinate multiple tasks
  • Basic communication skills
  • Basic computer skills
  • Ability to lift up to 30 pounds and push carts up to 70 pounds
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The Company
24 Employees
Year Founded: 1888

What We Do

The Findlay-Hancock County Public Library is dedicated to fostering a love of reading, viewing, and listening in its community, empowering individuals of all ages and backgrounds to build a more informed, engaged, and connected community. It provides books, newspapers, and physical materials, as well as adult literacy programs, computer learning, and a variety of programming for children, teens, and adults.

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