Industry Partnerships Associate

Position Overview

As an Associate on the Industry Partnerships team, you will play a vital role in strengthening and expanding Indagare’s relationships with key industry partners and other industry stakeholders. This role will be instrumental in driving growth, supporting strategic initiatives, and enhancing partnership satisfaction. You’ll build on your partnership skills, taking on more responsibility for account management, partner communication, and operational support, all while helping to position Indagare as a leader in luxury travel.

In this role, you’ll collaborate across teams—including Bookings, Indagare Journeys, Studio, Marketing and Membership—to share industry insights and help achieve shared business goals. You’ll be comfortable handling multiple tasks, have strong organizational skills, and be passionate about creating seamless, efficient processes that drive revenue and partner engagement.

You will report to the Associate Director of Industry Partnerships. This is a fully remote position.

What You’ll Do

• Manage Partnership Relations: 
• Act as a key point of contact for hotel and other industry partners (e.g. DMCs, sales representation companies, etc), managing communications and fostering strong relationships to support business development efforts in-person and virtually.
• Educates partners on all of Indagare’s products, projects/tech developments in the pipeline and the best ways to partner with us.
• Support Hotel Preferred Partnerships, the Adored Collection and Special Offers: 
• Take ownership of account management for these programs, helping to drive sales and ensuring partners are well-supported from conception to follow-through with insights, product updates, and engagement strategies. 
• In partnership with team leaders, take the lead on the strategy, development and tracking of special offers with the goal to drive Self-Planner members to book on our OBE.
• Collaborate Cross-Functionally: 
• Work closely with internal teams—including Studio, Membership, and Bookings, Journeys—to align on goals, share industry insights, and maximize value across all touchpoints.
• Educates the team on hotel product, DMCs, preferred partner programs, and promotions with the goal of meeting preferred hotel partner revenue goals and strategy.
• Lead Meeting and Event Coordination, including The Summit by Indagare: Organize and attend partner meetings (both virtual and in-person) and spearhead the evolution, planning and operations for The Summit by Indagare event, representing Indagare best-in-class brand and following up with summaries and action items.
• Salesforce & HubSpot Management: Take the lead in maintaining accurate records in Salesforce, including partner contacts and invoicing addresses, hotel program details, and relevant industry updates. Create HubSpot templates and manage sequences for streamlined partner communication.
• Invoice and Reporting Management: Oversee invoicing for partnerships, ensuring timely follow-up and payment from partners. Provide reporting to support the team’s business development initiatives.
• Partner Campaign Support: Assist in developing and executing campaigns that highlight partner offerings, promotions, and updates, ensuring clear communication across the team.
• Market Research & Insights: Stay updated on industry trends and gather insights from partners to share internally, helping to inform strategic decisions and product updates.
• Administrative Support: Manage team expense reports, partner gifting, and other operational tasks to ensure smooth day-to-day operations.

What You’ll Bring

• Bachelor’s degree preferred, with 2-3 years of experience in a client-facing or partnership-focused role. Experience in travel, luxury, or startups is a plus.
• Excellent written and verbal communication skills, with an ability to build rapport and maintain strong relationships with partners.
• An organized, detail-oriented approach and proven project management skills, with the ability to juggle multiple tasks while maintaining a high level of detail and execution.
• Experience with event planning and management.
• Strong knowledge of Microsoft Office Suite (including Excel), with experience in Salesforce and HubSpot preferred.
• A proactive and solution-oriented mindset, eager to take on new responsibilities and challenges and capable of working in a fast-paced, high-growth environment.
• Strong interpersonal skills, with a passion for collaboration and an ability to work cross-functionally with teams including senior-level management.
• Curiosity and a passion for the luxury travel industry, with a keen interest in staying ahead of evolving trends.
• Ability to work independently in a remote setting, with a willingness to attend in-person industry events and meetings as needed.

About You

• You’re a natural relationship builder with the hospitality gene who excels at forming, nurturing, and maintaining partnerships.
• You’re highly organized and thrive in a dynamic, fast-paced environment, capable of managing multiple projects with ease.
• You have a passion for travel and luxury experiences and are curious about how the industry is evolving.
• You’re a collaborative team player who enjoys working with colleagues across different departments to drive results.
• You’re adaptable, proactive, and eager to take on more responsibility as you grow within the role.
• You’re tech-savvy and enjoy leveraging tools like Salesforce and HubSpot to optimize processes and drive efficiency.

About Indagare

Indagare is a luxury, membership-based travel company with robust online editorial content and a boutique, in-house travel agency. We are a dynamic, entrepreneurial, high-performance company and have been named to the Inc. 5000 list of the fastest growing private companies in the U.S. Our mission at Indagare is to inspire and empower people to change their lives through travel.

Why You Should Join

The Indagare team is the heart and soul of our company. We are committed to a culture that values a generosity of spirit and believes deeply in the power of being kind: to ourselves, our colleagues, our suppliers and our clients. We believe that travel broadens the mind and enriches the soul.

At Indagare, we care about our team members. That’s why, as part of our total rewards package, we offer competitive compensation and a comprehensive benefits package. Our benefits offerings include medical, dental, and vision coverage, Flexible Spending Accounts, life insurance and disability coverage, commuter benefits, a retirement-savings plan, and paid time off (unlimited vacation, holidays, and sick days).

Indagare Travel is an equal opportunity employer. This means we affirmatively prohibit discrimination and harassment of any type and we ensure that equal employment opportunities are afforded to all applicants and employees alike without regard to race, color, religion, sex (including pregnancy), gender, national origin, sexual orientation, domestic partnership status/civil union status, marital status, age, disability, genetic information, veteran status, lawful use of any product when not at work, observance of Sabbath, political activities, domestic violence victim status, criminal accusation, use of service dog or any other protected class.

Indagare Travel is committed to conforming to not just the letter but also the spirit of all applicable laws and regulations regarding equal employment for all. Our policy of equal employment opportunity and anti-discrimination applies to all aspects of the relationship between Indagare Travel, and its applicants and employees.