Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You:
You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application.
Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow.
Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.
More about You:
- You enjoy interacting with people and solving technical and commercial problems.
- Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.
- You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.
- You are focused and able to maintain good attention to detail.
- You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.
- You prefer a healthy team vs. operating as a lone wolf.
Skills & Experience:
We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.
Pay: Starting package: $65k-$85k. Plus up to $1k/month wellness stipend and other benefits.
Work Location: In office
Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.
Skills Required
- Strong communication skills via phone and email
- Fantastic written communication skills
- Attention to detail
- Experience in sales or customer service
- Technical or engineering degree (preferred not required)
What We Do
Maddox serves the commercial, industrial, utility, and renewables segments of the transformer market. We work with small operators, all the way up to the largest projects in the country. Our customers value speed, transparency, and an easy buying experience. We sell, rent, repair and buy transformers. With thousands of units in-stock and expedited production slots available, Maddox is dedicated to fast lead times and helping you get your project powered on as fast as possible. Our highly trained sales and customer service teams are dedicated to finding you the right transformer and delivering it to you at the right time. We believe in not only providing a dependable product with outstanding customer service, but in conducting ourselves with character and integrity in all that we do. We believe that strong relationships and a good reputation are our most important assets. Our experience has taught us that the best way to serve our customers is to deliberately concentrate our skills and expertise on a single line of products. From the very start, MIT was built with an exclusive focus on transformers and transformer-related equipment. We do one thing, and we do it very well. We serve customers who value quick lead-times, extensive technical expertise, excellent customer service, and ease of doing business. Our customers are primarily industrial and commercial clients, contractors, and equipment dealers/distributors. 1-800-270-2011 [email protected]
