Individual Giving Manager

Description

DEPARTMENT: Development

REPORTS TO:  Senior Vice President of Development 

x Exempt

Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. We are nationally recognized for the high-quality of our programs and comprehensive approach to serving youth. Whether you’re joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.

Position Purpose

BGCSF is seeking an Individual Giving Manager (IGM) with a proven track record of implementing annual campaigns, securing financial support from individuals, and implementing donor-relations strategies. In partnership with other members of the development team and working under the direction of the SVP of Development and other department leaders, the IGM will implement our individual giving program to base donors. The IGM will be responsible for stewarding and cultivating relationships with certain existing donors, maintaining a list of prospective donors, and leading annual fund campaigns. The IGM is also responsible for executing a donor communication calendar and compelling copy for appeals, quarterly communications, and other solicitation and stewardship communications, working in partnership with the Director of Digital Marketing. This position will also provide regular analysis on individual giving results and areas of opportunity. The IGM plays an active role in event execution, particularly related to donor communications, donor registration, and donor experience.

This position requires exceptional passion and drive for our work and a commitment to working in partnership with a variety of stakeholders.  An ability to build relationships with donors and clearly communicate our mission is key. The ideal candidate will be proactive, self-directed,  organized, and results-oriented.

This position is full time and based out of our main office in San Francisco. This position is benefits eligible.

Key Responsibilities

• Using sound fundraising principles, steward, cultivate, and solicit a portfolio of ~150+ households, composed mainly of current $1,000-$5,000 donors as well as prospects capable of making a gift of this level or higher. For current donors, deploy a strategic focus on personal touchpoints to increase affinity, loyalty, and level of donation.
• In partnership with the leadership team and President, support stewardship and pipeline meetings through strategy, tracking, and administrative support. 
• Working with the Director of Digital Marketing, manage the annual communications calendar, ensuring monthly and quarterly communications are developed and disseminated by the team appropriately. Ensure a strong development presence and customer service process on the website, in communications, and in social media.
• Lead execution of BGCSF’s spring and year-end fundraising appeals, managing logistics, work with the Marketing team, and manage vendor relationships.
• Plan and implement events and activities (tours, receptions, friend-raisers, etc.) for individual donors, using existing activities as appropriate.
• Ensure best-in-class donor stewardship and customer service to all donors, including clear and timely tracking of all donor communications in CRM.
• Provide regular qualitative and quantitative reporting and analysis to leadership, highlighting areas of concern and opportunities for growth.
• Support signature events and other special fundraising events with duties as assigned and on-site participation on the night of the event (e.g., seating, check-in, wayfinding, etc). Solicits portfolio donors for event ticket purchases, sponsorships, auction purchases, and gifts to fund-a-need.

Requirements

Qualifications

• 3+ years of fund development experience, with an emphasis on individual giving or annual fund management 
• A passion for fundraising and supporting youth from under-resourced communities
• A strong desire to learn and grow as a fundraising professional
• Attention to detail, strong organizational and time management skills; flexibility and a willingness to plug into various roles in the department when needed for team success.
• Excellent written, oral, and presentation skills and experience in developing clear and concise funding proposals
• Ability to function effectively in a fast-paced environment
• Ability to work with the senior management team and Board members
• Be an advocate for people, culture, and belonging values and practices
• Previous experience with Salesforce/CRM databases is preferred
• Event planning experience is preferred
• Experience with MailChimp is preferred

Physical Requirements

• Must be able to lift 25 lbs. 
• Must be able to stand for at least 2 hours consecutively
• Must be able to sit at a computer workstation for long periods of time.

Benefits

• Comprehensive health benefits, including employer contribution 
• 401K pre-tax program and 7% employer contribution after one year of service
• Employee Assistance Program (EAP)
• Education assistance
• Pre-tax Transportation Savings Account
• Flexible Spending Account (FSA)
• Generous Paid Time Off program  
• Paid Holidays
• Life & Disability Insurance
• Professional development opportunities
• Free all-location West Coast Bay Club membership (for FT & PT after 90 days)

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs.  At BGCSF,  our decisions are based on other factors and dependant on circumstances for each position.  Depending on the need and requirement of the position,  an individual could be hired at or near the entry level, mid - level or top of the range for their role and compensation.  As such, a reasonable estimate of the current range is $65,000 to $80,000.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. The organization has the discretion to relocate/reassign a person, as needed.