(IND) PRINCIPAL, TECHNICAL PROGRAM MANAGER

Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

What you'll do...

About Team: 

The Payments Intelligence team optimizes billions of payments through advanced analytics and machine learning. We build and operate a real-time data platform that powers revenue growth, fraud prevention, and enhanced customer experiences across Payments, Directed Spend, Checkout, and promotions. Our team is responsible for developing and deploying ML models that improve payment authorization rates, strengthen payment resiliency, and increase the effectiveness of promotions and rewards programs. We also drive adoption of Directed Spend by providing actionable insights.

Our team supports cross divisional programs for Transactional Systems as a part of the Global Tech organization. 

What you'll do: 

We are looking for a Principal Technical program Manager who has the passion to lead and direct large-scale, complex, multi-year product and data/ML product teams across organizations, executives, stakeholders, with the ability to influence partner teams, data scientists, ML engineers, and software developers. A successful candidate will have an established background in driving technical products, an entrepreneurial background, and a passion for great customer-centric online products in data Science, AI, ML etc

Your work will have direct impact on Walmart’s top-line revenue and bottom-line profit and you will have a direct impact on the business goals of Fortune #1 company. This role also offers a unique opportunity to innovate and improve on ways to use Walmart’s e-comm & omni-channel products like Scan & Go, Walmart Stores and external data to solve problems.

This is a vital role with significant growth prospects. You will have work to do from day one and you will be counted on to create opportunities that align with the overall organization goals. Some of this role’s key responsibilities include, but not limited to:

• Lead the implementation of highly technical and complex programs.
• Demonstrated ability to communicate complex technical issues clearly and convincingly to a wide range of audiences., manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.

• Proactively identify and manage critical path workflows, cross-functional dependencies, and bottlenecks.

• Collaborate with business and product teams to create highly detailed Product Requirements Documentation.  

• Keep up to date with the latest industry trends and technologies to drive innovation within the team and the broader organization.

• Drive the development and execution of program roadmaps and schedules across multiple workstreams.

• Communicate program plans, status, and outcomes to senior leadership.

• Work with engineering, business and products team members across multiple geographies and time-zones. 

• Experience in payments or retail or financial services industry
• Experience in driving data products leveraging data science (AI and ML) – revenue growth, customer success, risk management.
• Passion for technology, willingness to dive deep into the technical products Walmart is building, and commitment to learning and expanding technical knowledge
• An understanding of ML platforms, large-scale systems, and service-oriented architecture
• Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders.
• Ability to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with a strong, talented, opinionated team.
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• You are passionate, driven, and humble in your approach.

What you’ll bring: 

• 13+ years of experience as a Technical Program Manager in software delivery within a related industry managing aggressive schedules and significant business impact. 

• You have a bachelor's/master's degree in computer science, information technology, business administration, engineering program management or related area 

• Proven experience in implementing and delivering highly technical programs.

• Deep understanding of software engineering practices, Agile, SDLC, and program management models and frameworks.

• Proven track record of managing all aspects of a successful product or program throughout its lifecycle.

• Proven ability to use metrics to make program decisions and adjust to client needs.

• Successful experience influencing others and managing stakeholders.

• Proven program management experience in a matrix organization with team members, stakeholders spread across geographies and time-zones. 

• Comfort with ambiguity and the ability to work effectively in a rapidly changing environment

• Deep understanding of technology, with hands-on experience in software development and web technologies.

• Strong ability to think strategically and execute tactically, a persuasive and charismatic leader who can serve as an effective member Transactional Systems strategic leadership team and communicate technical concepts to a non-technical audience. 

• Good to have prior hands-on or management experience in data science and software applications development for production-grade applications. 

About Global Tech 

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human led is our true disruption. 

Flexible, hybrid work 

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. 

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include many best-in-class benefits like maternity and parental leave, PTO, health benefits, and more.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 6 years' experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 8 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India