Incident Analyst

Reposted 16 Days Ago
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Redmond, WA, USA
In-Office
Mid level
Information Technology • Software
The Role
The Incident Analyst will troubleshoot and manage IIS and SQL servers, handle application faults, and maintain systems in a 24/7 environment. They should possess expertise in Windows environments and relevant monitoring tools, along with effective communication skills.
Summary Generated by Built In
Company Description

First IT Solutions

Job Description


Intermediate to Expert level troubleshooting skills on Windows 2008/R2 , IIS 7.5, SQL2008/R2, SQL 2012

Atleast 4 years of experience managing and troubleshooting IIS and/or SQL servers in a medium-to-large production environment.

Atleast 4 years of experience managing Windows 2003/2008 in a medium-to-large scale production environment

Atleast 4 years of working knowledge and experience troubleshooting application and platform faults in medium-to-large scale Windows environments

Intermediate to Expert level ability to understand the architecture of and troubleshoot large scale fault tolerant web services from end to end

Ability to identify and troubleshoot basic Administration issues like access, alerts

Good knowledge on Microsoft Monitoring tools like SCOM, MP

Experience debugging ASP.NET applications

Understanding of object-oriented development languages (C#)

Demonstrated ability to use WinDBG to debug compiled application code

Have a successful documentation, presentation and communicating effectively to clients and users.

Demonstrated ability to perform memory-leak investigations using memory leak detection tools

Willingness to work on 24/7 environment

Qualifications

Bachelor’s degree in Computer Science or related technical discipline or equivalent

Additional Information

Job Status: Permanent

Share the Profiles to mdanish(at)1stitsolutions.com

Contact: 703-349-1004

Keep the subject line with Job Title and Location

Skills Required

  • At least 4 years of experience managing IIS servers in a production environment
  • At least 4 years of experience managing SQL servers in a production environment
  • Working knowledge of troubleshooting application and platform faults
  • Intermediate understanding of fault tolerant web services
  • Ability to debug ASP.NET applications using WinDBG
  • Good knowledge of Microsoft Monitoring tools like SCOM
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