- Send monthly reminders to distributors about sending in their purchase data for Incentives Programs.
- Collect, analyze, and format all incoming dealer purchase records from distributors in Excel and load them into Oracle.
- Review and address dealer purchase dates in the corrections form daily.
- Load dealer inventive points into Oracle, including special points and sales accommodations
- Report data to 3rd party Visa Rewards partner semi-annually to ensure dealers receive inventive rebates.
- Set up new and approved Distributors and work with IT to onboard via FTP.
- Handle all Loyalty product orders for PIP, ProChannel, and Indirect.
- Facilitates efficient communication, documentation, and workflow management.
- Regularly implement ways to optimize current processes and utilize the available resources necessary to launch improvements.
- Monitor and evaluate distributor reports for errors, trends, and foresee potential obstacles
- Answer phone inquiries; provide program information, order status, and shipment tracking.
- Provide backup phone support to Customer for Life Advocates
- Accepts and performs other work assignments as assigned.
- Issue coding of Marketing Invoices
- Provide phone coverage for CXC upon request
- Advanced Excel Knowledge
- Must have 2+ years of customer service experience
- Ability to type 50 WPM
- Good communication skills (written and verbal)
- Must have a keen attention to detail
- Capable of multitasking, and have experience with Microsoft applications, including Outlook, and Word
- Hospitality or Travel Industry experience a plus
- Knowledge of Oracle and/or other ERP systems a plus
- Paid Holidays
- On-site self-service café / free gourmet coffee stations
- Company sponsored FUN events!
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What We Do
We’re an industry‐leading, global company with a legacy of innovation. Our reach extends worldwide across both the residential and commercial pool and wellness markets. We now have over 7,000 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody the passion for results, teamwork, and user focus that get us there.
Why Work With Us
Our company culture is what makes us all look forward to coming to work each day. It’s innovative, energetic, ambitious — and dare we say — FUN. Built on a solid foundation of corporate values that prioritize our employees and customers, our values are the code by which we live and breathe — not just writing on the wall.
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