Inbound Sales Consultant

Posted 2 Days Ago
Be an Early Applicant
Richmond East, Victoria, AUS
In-Office
Entry level
Energy • Utilities
The Role
Handle inbound customer enquiries from prospective Red Energy customers, build rapport, explain gas and electricity offerings, tailor sales conversations, and convert prospects into new customers. The role requires strong communication, customer service, self-motivation, and willingness to learn. It includes three weeks of in-person training, uncapped commission, rotating weekday and occasional Saturday shifts, and hybrid work after eight weeks.
Summary Generated by Built In

⚡ About us:

At Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 15 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers.

📅 Your schedule:

We operate on a rotating roster from Monday to Friday, between 8:00 AM and 8:00 PM. To ensure we're there for our customers, you'll also work one Saturday every four weeks (9:00 AM – 5:30 PM). When you work a Saturday, you'll receive a dedicated weekday off in return.

💼 The role:

Join our inbound sales team and be the first point of contact for customers who are interested in signing up with Red Energy for their gas and electricity needs. This role is all about engaging with multiple prospective customers daily and tailoring your approach to each one using your strong communication skills to get them onboard with a leading Aussie energy provider!

🎯 What We Look For in You:

  • Ability to build rapport with people whilst delivering a high-level service.
  • Excellent communication skills and a genuine customer-first approach.
  • A self-motivated attitude and a desire to learn and grow.

✨ The Red Energy Perks:

  • Dedicated 3 week in-person training at our dog friendly office.
  • Be in control of your own earnings with a guaranteed base salary and uncapped commission.
  • Work life balance with 2 days work from home each week once you've completed 8 weeks.
  • We actively support your professional journey. Gain experience across different areas of the team to fuel your career development.
  • The option to purchase 4 weeks of additional annual leave (up to 8 weeks off every year!) plus 1 extra day off of 'goodlife leave' every 6 months to spend how you'd like

Ready to be a core member of a passionate team and create real impact - Apply now!

Red Energy is committed to protecting your privacy and handles personal information in line with applicable data protection laws. To learn more, view our Privacy Collection Statement.

Skills Required

  • Ability to build rapport while delivering a high level of service
  • Excellent communication skills
  • Genuine customer-first approach
  • Self-motivated attitude
  • Desire to learn and grow
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The Company
HQ: Richmond
1,191 Employees
Year Founded: 2004

What We Do

Red Energy Pty Ltd is an Australian-owned energy retailer, owned by Snowy Hydro, that supplies electricity and gas to residential and business customers across Australia. Founded in 2004 and headquartered in Richmond, Australia, the company operates in the Australian energy market and provides customer-focused energy solutions. Its customer service and solutions teams are based in Australia, supporting households and businesses across multiple states.

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