Inbound Coordinator

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Position Overview:
The Inbound Logistics Coordinator will report to the Inbound Logistics Lead and be based in Mexico City, Mexico. They will be responsible for coordinating inbound product shipments via ground, airfreight and ocean shipment in coordination with Freight Forwarders, Carriers, Customs Brokers, Drayage Providers and 3rd party Warehouse & Distribution 3PLs. They will work closely with the sales/commercial team, procurement, planning, domestic and international manufacturers to ensure timely response and coordination of time-sensitive and critical shipments.
Duties and Responsibilities:• Oversee and ensure logistics processes operate to department standards and communicate any deviations that will impact freight movements.• Assures compliance with customs, import, applicable foreign trade/importation laws as well as applicable federal transportation regulations.• Understand operations, process and documentation flows at import ports, customs, rail yards, 3PL facilities and with all transportation providers and partners.• Identifies risks and opportunities when evaluating import logistics and freight spend to ensure safe and efficient transportation of company products.• Coordinate and ensure logistics data and documentation is recorded in our ERP system.• Audit invoices related to the import of goods: finished goods, logistic services, customs brokers, drayage providers, carrier freight bills, duties and taxes for accuracy, and approve for payables department to issue payment.• File claims when damaged products are discovered due to in-transit handling.• Ensure proper paperwork archiving in line with agreed upon standards and regulations, providing easy and fast access.• Optimize use of carrier equipment (trailers/containers) to minimize penalty (demurrage/detention).• Perform analytics, organize, generate, and prepare accurate reports to support business needs.• Manage and provide cross-functional visibility to freight movements, customs clearance process and product availability in support of business needs.• Identify, review, and present opportunities to improve logistics processes within plant facilities, warehouse and distribution 3PLs and transportation carriers.• Actively participate in both internal and external audits.• Participate in root cause analysis, after action reviews, and other process improvement meetings.• Maintain/update department reports, tracking files, and logs for weekly management reviews.• Remain current on industry and governmental regulations.
Attributes and Skills:• Supply chain management.• Customs broker and carrier management.• Data analysis.• Critical thinking.• Communication skills.• Problem-solving.• Process optimization.• Project management.• Cross-functional collaboration.• Proficient in the Microsoft Office suite of applications.• Creative and innovative mindset.• Commitment to delivering high-quality results.• Ability to work independently and meet deadlines.• Interpersonal skills and ability to interact at all levels, both internally and externally.• Customer service oriented with a focus on meeting/exceeding customer expectations.Education and Experience:• Bachelor's degree in supply chain management, industrial engineering, logistics, business or a related field.• 0-3 years of experience working with customs brokers and freight forwarders• Familiarity with applicable industry and governmental regulations.• Experience in product flow, inventory management, audit, qualify control is a plus.• In-depth knowledge of import processes, including related parties, processes, documentation and regulations.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]