About GenScript
Founded in 2002 and listed on the Hong Kong Stock Exchange in 2015, GenScript has an established global presence across Greater China, North America, the EU, and Asia Pacific. Today, over 300,000 customers from over 160 countries and regions around the world have used GenScript’s premier, convenient, and reliable products and services. GenScript currently has more than 3900 employees globally, 36% of whom hold master’s and/or Ph.D. degrees. In addition, GenScript has a number of leading commercial technologies developed in the fields of synthetic biology, immunotherapy, antibody design, chemical synthesis and bioinformatics, including more than 140 patents and over 450 patent applications. As of 2020, GenScript's products and services have been cited by over 40,300 scientific papers worldwide. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.
Position: Import & Export Logistics Manager
Location: Singapore
Report to: Supply Chain Director, APAC
Position Summary
The Import & Export Logistics Manager is responsible for leading logistics team to oversee end-to-end international logistics operations, ensuring full compliance with customs regulations, efficient shipment execution, cost optimization, and strong coordination with internal and external stakeholders. This role manages import/export activities, customs compliance, freight operations, and logistics process improvements to support business continuity and operational excellence.
1. Regulatory Trade Compliance Management
- Monitor and stay updated on changes in international trade regulations, customs laws, and import/export compliance requirements.
- Advise internal stakeholders on regulatory changes and operational impacts.
- Ensure full compliance with customs, trade, and transportation regulations across all import and export activities.
- Conduct periodic compliance reviews and audits, implementing corrective and preventive actions where necessary.
- Manage strategic goods permit applications and ensure compliance for dual-use or controlled products.
2. Customs Documentation & Clearance
- Oversee tariff classification and ensure accuracy of customs declarations and shipping documentation.
- Manage import/export permit submissions through relevant government systems such as TradeNet, CrimsonLogic.
- Coordinate with customs brokers, freight forwarders, and government authorities to ensure timely customs clearance.
- Ensure proper maintenance and retention of customs documentation and audit records.
3. Logistics Operations & Shipment Management
- Lead end-to-end shipment coordination for inbound and outbound logistics activities.
- Ensure all shipments are properly packaged, labelled, and dispatched in accordance with company standards and regulatory requirements.
- Work closely with warehouse and other related functional teams to ensure safe handling, storage, and transportation of goods.
- Monitor shipment status from origin to final delivery, proactively resolving delays, discrepancies, or operational issues.
4. Stakeholder & Vendor Management
- Collaborate cross-functionally with commercial, production, procurement, finance, warehouse, Quality, EHS and other functional teams to ensure smooth execution of logistics activities.
- Manage relationships with freight forwarders, customs brokers, transport providers, and other logistics vendors.
- Evaluate vendor performance and service quality to support continuous improvement initiatives.
5. Annual budgeting, Cost Control & Logistics Analysis
- Support logistics budgeting, forecasting, cost tracking, and reporting activities to ensure effective cost control and support business planning.
- Review and manage freight costs, packaging costs, and overall logistics-related expenses.
- Monitor logistics spending, perform cost tracking and analysis, and identify opportunities for cost optimization.
- Oversee vendor billing verification and freight cost uploads into internal systems.
6. Audit, Reporting & Continuous Improvement
- Maintain accurate records and documentation to support customs audits, GST submissions, and compliance requirements.
- Conduct internal process reviews to identify operational gaps and drive process improvements.
- Develop and implement best practices to improve logistics efficiency, compliance, and service performance.
- Prepare logistics and compliance reports for management review.
7. Process Development, KPI Management & Continuous Improvement
- Drive the development, standardization, and continuous improvement of logistics processes and operational workflows to enhance efficiency, compliance, and service quality.
- Establish, monitor, and optimize logistics KPIs to improve operational performance, cost efficiency, delivery reliability, and compliance standards.
- Analyze operational data and performance metrics to identify process gaps and implement corrective and preventive improvement initiatives.
- Lead or support system enhancement, digitalization, and automation projects to improve operational accuracy, productivity, and reporting capabilities.
8. Leadership & Project Support
- Lead and support logistics team development through performance management, capability building, succession planning, and fostering a collaborative and high-performing team culture.
- Provide guidance, coaching, and training to team members on logistics procedures, compliance requirements, and operational best practices.
- Lead and support logistics-related projects, system enhancements, and process transformation initiatives.
- Support the operations and continuous improvement of logistics centers in Japan, Korea, and Australia, including but not limited to best practice sharing, project support, process alignment, and compliance audits; travel may be required for onsite communication and operational support.
9. Ad-hoc Tasks
- Perform additional duties and projects supports as assigned by management.
Qualifications & Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related discipline.
- 6 – 8+ years of practical experience in import/export logistics, customs compliance, or international freight operations, including 2–3 years in a managerial role leading a team of no fewer than 5 members.
- Cold chain experience in biotech, life sciences, or pharmaceutical sectors is an advantage.
- Strong knowledge of customs regulations, HS code classification, TradeNet / CrimsonLogic, GST, and international freight operations. Possession of Singapore Customs SC401 certification or other related certification would be an advantage.
- Fluent in both English and Mandarin (written and spoken); capable of handling technical documents and contracts in English (as this role works closely with internal customers in China)
- Experience managing freight forwarders, customs brokers, and third-party logistics providers.
- Strong analytical, problem-solving, and stakeholder management skills.
- Proficient in Shipping or Transportation Management System, ERP systems and Microsoft Office applications.
- Excellent communication and coordination skills in a fast-paced environment.
- Open-minded and forward-thinking in adopting advanced technologies such as AI, automation, and digital tools, with a willingness to explore and apply them in day-to-day operational workflows.
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
Skills Required
- Bachelor's degree in Supply Chain, Logistics, or related discipline
- 6 - 8+ years of practical experience in import/export logistics
- 2-3 years in a managerial role leading a team of no fewer than 5 members
- Strong knowledge of customs regulations and international freight operations
- Fluent in both English and Mandarin
- Proficient in Shipping or Transportation Management System
- Cold chain experience in biotech or pharmaceutical sectors
GenScript Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GenScript and has not been reviewed or approved by GenScript.
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Healthcare Strength — Feedback suggests medical coverage is solid, with mentions of comprehensive health plans and employer HSA support in some options. Company communications also emphasize robust health benefits alongside wellbeing and training initiatives.
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Leave & Time Off Breadth — Feedback suggests a range of paid time off types, including vacation, sick time, company holidays, and additional leave categories. Some roles reference flexible vacation arrangements that broaden usable time off.
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Retirement Support — Feedback suggests retirement offerings include a 401(k) with company match in certain postings. This provides a longer-term savings component within total rewards.
GenScript Insights
What We Do
Founded in 2002 and listed on the Hong Kong Stock Exchange in 2015, GenScript has an established global presence across Greater China, North America, the EU, and Asia Pacific. Today, over 300,000 customers from over 160 countries and regions worldwide have used GenScript’s premier, convenient, and reliable products and services. GenScript currently has over 5,000 employees globally, 33% holding master’s and/or Ph.D. degrees. In addition, GenScript has a number of leading commercial technologies developed in the fields of synthetic biology, immunotherapy, antibody design, chemical synthesis, and bioinformatics, including more than 100 patents and over 270 patent applications. As of June 2022, GenScript's products and services have been cited by 74,700 scientific papers worldwide. GenScript is committed to striving toward its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.
