Implementation Strategist - US

Posted 5 Days Ago
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Austin, TX, USA
Hybrid
Mid level
Artificial Intelligence • Software
The Role
Identify customer workflows suitable for automation, recommend and integrate AI agents with engineering partners, and serve as the primary customer contact. The role coordinates training, delivers demos and results to strategic audiences, and feeds customer insights into product strategy. Candidates should have experience selling and implementing complex IT solutions, backend programming ability, strong communication and problem-solving skills, and willingness to travel for deployments and customer engagements.
Summary Generated by Built In

IMPLEMENTATION STRATEGIST

About H: H Company is a next-generation AI research and product company pioneering the future of autonomous, agentic AI. Founded to build intelligence that acts, H Company is creating the foundational infrastructure for autonomous AI systems that drive real-world outcomes across industries.

About the Team: The Implementation Strategist is the strategic link between customer and our engineering team. Your key stack is understand where the biggest customer problem stand and help find the right Agents to help our customer automate and optimize tasks, and allow them to focus on what really matters. The team is also responsible to shape the future vision of our products by distilling learnings from the field into the H platform.

That platform empowers a wide range of professionals and businesses to safely, easily and autonomously deploy agents at scale for a broad range of tasks: from ensuring websites behave as expected to automating repeated tasks.

Key Responsibilities:

  • Dig into the data to understand and identify customer’s most important and impactful multi-step task to automate

  • Be the Go To person for the customer

  • Partner with Forward Deployed Engineer to Seamlessly integrate our solutions

  • Coordinate trainings to ensure our solution best usage

  • Build and deliver demos and present results to strategic audience

Requirements:

  • 3+ years of selling and implementing complex IT solutions to customers

  • A double curriculum in Business and Engineering school would be ideal

  • Technical Experience working with AI/ML systems would be appreciated

  • Fluency in at least one backend language (e.g., Python, Go, Node.js, Java) in addition to English ;-)

  • Strong problem-solving skills and ability to thrive in ambiguous, customer-facing environments

  • Excellent communication skills, both written and verbal

  • Bias for action—able to ship quickly, iterate fast, and own the full lifecycle of solutions

  • Willingness to travel for on-site deployments or customer engagements

Location:

  • H's teams are distributed throughout France, the UK, and the US

  • This role is currently in the US - Preferably in San Francisco Bay area, NY or Austin,

  • You are expected to travel up to 50% of the time

What We Offer:

  • Be part of the founding journey of one of the most exciting AI startups shaping the future of AI and agentic systems.

  • Collaborate with a fun, dynamic and multicultural team, working alongside world-class AI engineers, researchers, and builders in a high-trust, high-impact environment.

  • Enjoy a competitive compensation package, including salary and equity

  • Unlock opportunities for professional growth, continuous learning, and career development

Skills Required

  • 3+ years of experience selling and implementing complex IT solutions for customers
  • Fluency in at least one backend programming language, such as Python, Go, Node.js, or Java
  • Strong problem-solving skills in ambiguous, customer-facing environments
  • Excellent written and verbal communication skills
  • Bias for action and ability to ship quickly, iterate rapidly, and own the full solution lifecycle
  • Willingness to travel for on-site deployments or customer engagements
  • Background combining business and engineering education
  • Technical experience working with AI/ML systems
  • English fluency
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The Company
HQ: Paris
196 Employees

What We Do

Building Superintelligence & Putting AI to work for you. H is trailblazing the agentic AI era, starting with Runner H — our flagship agent. Now in private beta for developers.

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