Job Title: Implementation Specialist Classification: Exempt Department: Education
Reports to: Assistant Director of Programs
Location: Oakland or Los Angeles
SEIU UHW-West & Joint Employer Education Fund
The Education Fund is a non-profit partnership between 6 Locals of the Service Employees International Union (SEIU) and 22 Healthcare Industry employers, serving the education and training needs of 100,000 eligible workers. Our mission is to empower our diverse healthcare workforce to advance in a changing environment through innovative education and training solutions. Our program and budget have doubled in scale over the last five years to provide career advancement and continuing education services to 20,000 learners annually, and we are positioned for continued growth with new partners and funding.
Principal Purpose of Job: Plans and coordinates implementation of education and training programs for healthcare workers represented by SEIU UHW-West and other union members who are eligible for Education Fund services.
Level of Authority: Performs duties independently and in conjunction with a team, setting priorities and scheduling own work under the general direction of the assistant director or program manager and in accordance with organizational policies and procedures
Work Environment: Work is performed in a complex setting both inside, and outside of the office, with frequent adjustments and the need to deal with a diversity of people and tasks. Position requires frequent visits to external collaborators and students, in addition to travel to training locations, some of which may include overnight trips.
- Own data processing, validation and reporting for assigned programs
- Develops and maintains good relationships with educational vendors
- Owns document creation and maintenance for programs, including SOP’s, Program
- Overviews, Program Guides, Procedure Guides and Salesforce document library.
- Closeout enrollments, including completing sanctions, reporting outcomes and rollovers.
- Grants team: database management for grant reporting, special documentation
- Coordinates monthly provider meetings to request program enrollments and progress reports.
- Partners with PDS for program-specific needs and tasks.
- Submits regular written reports and ensures compliance with program requirements and goals.
- Work in conjunction with the program coordinator/ Regional coordinator, assisting with the implementation of programs and projects, including planning, developing, implementing, and evaluating programs and projects.
- Performs other tasks and responsibilities as assigned by the assistant director or director of the program
- May work with internal/external staff to conduct a survey of learners' academic readiness and/or skills using digital survey tools.
- May assist with recruiting participants for and facilitating worker committees set up to promote the Education Fund's work.
- Bring forth ideas that provide insight into our department, professional development of the staff, and positive health of the team.
- Minimum of one-year experience planning and implementing educational or training programs preferred.
- Proficient use of basic Microsoft Suite, Salesforce, or other CRM systems.
- Excellent verbal and written communication skills.
- Experience within a union and/or healthcare environment preferred.
- Must be committed to working within a labor-management partnership environment.
- Familiarity with project management concepts
- Strong leadership, critical thinking, coordination, and organizational skills are necessary.
- Flexibility regarding schedule and assignments
- Ability to work well as part of a team
- Professional demeanor with the ability to create rapport with a diverse group of members and partners
- An automobile, California driver’s license, and auto insurance are also required.
Physical Demands:
- Ability to drive and move from one site to another for extended periods of time.
- Ability to sit at a workstation for extended time periods.
- Occasional ability to lift, and carry equipment or packages weighing up to 35 pounds
Other
The statements contained in this job description reflect general details necessary to describe the principal functions of this position, level of knowledge, the skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned, including work in other functional areas to cover absences or as needed.
All offers of employment are contingent upon satisfactory background checks.
Skills Required
- At least one year of experience planning and implementing educational or training programs
- Proficiency with Microsoft Suite and Salesforce or other CRM systems
- Excellent verbal and written communication skills
- Experience within a union and/or healthcare environment
- Commitment to working within a labor-management partnership environment
- Familiarity with project management concepts
- Strong leadership, critical thinking, coordination, and organizational skills
- Flexibility regarding schedule and assignments
- Ability to work effectively as part of a team
- Professional demeanor and ability to build rapport with diverse members and partners
- Automobile, valid California driver's license, and auto insurance
- Ability to drive between sites and travel to training locations, including occasional overnight trips
- Ability to sit at a workstation for extended periods
- Ability to occasionally lift and carry equipment or packages weighing up to 35 pounds
- Satisfactory background check
What We Do
SEIU-UHW West & Joint Employer Education Fund is a multi-employer benefit trust and labor-management partnership established by SEIU-UHW and healthcare employers. Funded through collectively bargained employer contributions, it provides education and training benefits to eligible union-represented healthcare workers. Its mission is to help a diverse healthcare workforce advance amid a changing environment through innovative learning and training, supporting workforce development and career progression.
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