The Alinea Group is a nationally recognized 340B compliance and pharmacy advisory firm. We combine deep regulatory expertise with purpose-built technology to support hospitals and health systems in strengthening program compliance, improving operational efficiency, and enhancing transparency.
Our proprietary platform, AlineaOne, provides advanced 340B compliance management and auditing tools designed to bring structured workflow, visibility, optimization, and accountability to complex 340B operations.
As we continue to grow, we are seeking an Implementation Specialist to lead successful onboarding and deployment of AlineaOne for new clients.
The Implementation Specialist will lead the end-to-end implementation of AlineaOne 340B Compliance & Auditing Software for new clients. This role is responsible for guiding health systems through a structured onboarding process — from kickoff through go-live — ensuring alignment on data specifications, workplan execution, stakeholder coordination, and system configuration.
This position serves as the primary implementation lead until go-live, at which point the client relationship transitions to an Account Manager for ongoing support and optimization.
This role requires strong project management skills, client-facing professionalism, and a working knowledge of 340B operations and healthcare systems.
Implementation Leadership:
• Lead full lifecycle implementation of AlineaOne software from kickoff through go-live
• Develop and manage detailed implementation workplans and timelines
• Conduct weekly client touchpoint meetings to track progress and address open items
• Coordinate internal Alinea resources and cross-functional stakeholders
Data & Technical Coordination:
• Define and communicate data specifications required for system configuration
• Review, validate, and troubleshoot incoming client data files
• Collaborate with technical teams to ensure proper system setup and configuration
• Ensure documentation and compliance workflows are properly structured within the platform
Client Engagement & Communication:
• Serve as primary point of contact during implementation phase
• Provide training sessions and walkthroughs for client users
• Manage expectations and ensure clear communication of milestones and deliverables
• Escalate risks and proactively mitigate implementation challenges
Go-Live & Handoff:
• Lead go-live planning and execution
• Confirm system readiness and client confidence prior to launch
• Conduct structured handoff to Account Management team with full documentation of implementation status
Required:
- 3+ years of experience in healthcare technology implementation, SaaS onboarding, or healthcare project management
- Working knowledge of 340B program operations
- Experience leading structured client meetings and managing implementation timelines
- Strong organizational and documentation skills
- Comfortable working with healthcare data files (Excel, CSV, claims data, purchasing data, etc.)
- Excellent written and verbal communication skills
- Bachelor’s degree or equivalent experience required; graduate degree a plus
Preferred:
- 3+ years of 340B program experience
- Experience with 340B TPA systems, audit processes, or pharmacy operations
- Experience implementing compliance or regulatory-focused software
- PMP or similar project management certification (preferred but not required)
- Pharmacy operations experience
- Completion of Apexus 340B University coursework
• Strong project management mindset
• Ability to translate regulatory and operational concepts into system workflows
• Detail-oriented and process-driven
• Comfortable working in a fast-paced, high-growth environment
• Professional, client-facing presence
• Ability to manage multiple implementations simultaneously
• Implementations delivered on time and within defined scope
• Clear, organized workplans with measurable milestones
• Smooth transition from implementation to account management
• High client satisfaction and strong adoption of AlineaOne
• Competitive base salary (commensurate with experience)
• Performance-based incentive opportunities
• Health, dental, and vision benefits
• 401(k) plan
• Remote work flexibility
• Professional development opportunities
Apply today to help shape the future of 340B compliance technology.
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What We Do
The Alinea Group operates four restaurants in Chicago (Alinea, Next, Aviary, Roister) with a team of over 300 driven and passionate individuals. We are committed to innovation and excellence in the dining experience as well as business practices.
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