Role Summary
LSEG Implementation Project Specialists own end-to-end customer implementations—from new deployments to upgrades and changes—ensuring smooth delivery through strong coordination, clear timelines, and consistent communication.
In this fast-paced role, our specialists apply project management skills to deliver high-quality outcomes, build strong customer relationships, and partner closely with the Implementation Relationship Manager to stay ahead of upcoming changes.
- Coordinate the implementation of LSEG products for a given customer as agreed with the Relationship role.
- Coordinate all internal collaborators and resources to achieve the objective of the implementation.
- Coordinate all implementation related activities and tasks.
- Inform/agree with customers on the schedules, timelines, and any planned activities to be performed as part of an implementation.
- Distributes tasks to various teams to achieve agreed timelines, scope and costs.
- Make sure internal process is followed and keep systems record and key data up to date.
- Supervise and communicate updates on progress to key collaborators in format and method agreed.
- Holds reviews on the status of their book of business advising about the progress and potential issues.
- Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
- Participate in collaborator meetings. There may be a requirement to chair the meetings on occasion.
- Ensure project target dates are met and call out to the appropriate teams as needed.
- Highly organized with proven attention to detail
- Quick to learn new processes and systems
- Clear and confident communicator with strong stakeholder management skills
- Experience supporting operations or customer-facing project delivery
- Proactive, accountable, and able to thrive under pressure
- Strong prioritization skills in fast-paced environments
- Experience working with clients on implementation or change projects
- Good understanding of technology, networking, and product environments (e.g., LSEG)
- Proficiency in Mandarin is required to effectively engage with clients across the region.
Career Stage:
Senior AssociateLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills Required
- Highly organized with proven attention to detail
- Experience supporting operations or customer-facing project delivery
- Proficiency in Mandarin
What We Do
LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management. As global leaders in financial indexing, benchmarking and analytic services, we offer unrivalled access to international capital markets. Our high-performance technology solutions enable companies worldwide to access funds for growth and development. And with our Data & Analytics, Capital Markets and Post Trade divisions, we provide a comprehensive, integrated suite of trusted financial market infrastructure services that help our customers pursue—and achieve—their ambitions. You can count on our open access model for unparalleled partnership, flexibility, stability, and support across all of our businesses. That’s how we make a difference— ensuring people can meet their potential—worldwide.
