Implementation Manager

The Opportunity
At Euna Solutions, we’re looking for a detail-oriented, enthusiastic professional with a background in project management and process improvement to join our Implementation Team. In this client-facing role, you will guide public and non-profit organizations through the implementation of our powerful Euna Budget application. You'll collaborate directly with clients, analyze their current budgeting processes, and lead them in adopting more effective, streamlined systems - delivering real impact within scope, on time, and on budget.

Our most successful Implementation Managers (IMs) come from diverse professional backgrounds, but they share a few key traits: adaptability, technical fluency, strong data skills, and professionalism in working with clients. While experience in public sector budgeting or systems implementation is a strong asset, what matters most is your ability to learn, lead, and deliver.
The Role

This position encompasses two core aspects: Implementation Specialist and Project Manager, requiring a blend of technical expertise, problem-solving skills, and client-focused collaboration.
Part 1: Implementation Specialist

As an Implementation Specialist, you will:

• Guide public sector clients through all stages of product implementation
• Analyze business needs, recommend best practices, and ensure smooth completion of multiple concurrent implementations
• Become a subject matter expert in Euna Budget Professional’s budgeting system
• Collaborate with clients to identify gaps and improvements to be built in the system to provide an efficient budgeting tool
• Lead internal stakeholders to deliver the reporting, integration and product solutions needed by the client
• Prepare and migrate client data using Euna Budget’s data load interface
• Serve as a business partner to internal teams by sharing your expertise

Part 2: Project Manager

As a Project Manager, you will:

• Oversee multiple implementations from post-sales to full utilization of Euna Budget’s products
• Define timelines, track progress, and maintain regular communication with clients

Identify and resolve implementation challenges by collaborating with internal teams to deliver optimal results
The Ideal Candidate
Education & Experience

• Post-secondary diploma/degree or equivalent work experience; background in finance or IT systems preferred
• 3–8 years of experience in software application delivery (e.g., systems implementation, project management, analysis, QA, training)

Skills

• Proficiency in data analysis and Excel
• Strong communication skills - both written and verbal - and exceptional organizational abilities
  
• Leadership qualities with the ability to facilitate meetings and decision-making with confidence
• Self-starter mindset capable of managing multiple projects independently
• Commercial acumen paired with professionalism in customer interactions

Nice-to-Have Qualificationss

• Experience in municipal, healthcare, education and/or not-for-profit budgeting
• Familiarity with budgeting methodologies like grant accounting or forecasting
• Hands-on experience with financial planning applications (web-based preferred)
• Report design/documentation using relational databases (SSRS or PowerBI is a plus)
• Knowledge of project tracking tools like Cloud Coach or Asana

Core Traits

Problem Solver | Communicator | Analytical Thinker | Tech-Savvy | Collaborative | Curious

Join Euna Solutions to make a tangible impact on public sector organizations by delivering best-in-class budgeting solutions that drive efficiency and transparency!

Location:
This position will be hybrid with 3 days/week in our Oakville, ON office. 

What It's Like to Work at Euna Solutions  
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.  

Here are some of the perks that Euna employees enjoy:  

💵 Competitive wages  
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.  

🧘‍♀️ Wellness days  
What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.  

🙌 Community Engagement Committee  
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.  

🕰 Flexible workday  
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.  

💰 Benefits  
Ask us for a copy of our health and dental benefits!  

🎉 Culture committee  
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.  
 

About Euna Solutions

Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit www.eunasolutions.com.

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.  

  
For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.