Implementation Manager

Posted 4 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Fintech • Financial Services
The Role
Manages client implementation projects from initiation through transition to operational service. Responsibilities include developing project plans and solution definitions, configuring client workflows, coordinating internal and external resources, establishing milestones, resolving issues, communicating risks and status, and presenting implementation services during sales and contract negotiations. The role requires financial products knowledge, portfolio and risk management understanding, technology familiarity, client-facing financial services experience, and project management expertise.
Summary Generated by Built In
Your Team Responsibilities

The Implementation Manager will analyze client portfolio data and work with the client throughout the on-boarding process, which is organized as an implementation project, and which results in a solution in

Your Key Responsibilities

Take full responsibility and accountability for managing client implementation projects from initiation to seamless transition into operational service Lead the presentation of Implementation Services during pre-sales and contract negotiations with clients and make recommendations on best practice of implementation in order to maximize the likelihood of success. Prepare and present clear and detailed project plans and solution definitions that comprise all deliverables Understand, analyze and configure technical aspects of the client workflow Organize resources required and establish milestones and timeframes internally and with clients Coordinate internal and external effort to complete all planned tasks and resolve all unplanned issues Communicate project status/issues/risks via appropriate media at agreed frequency Report on project status on a regular basis with all internal and external stakeholders efficiently

Your skills and experience that will help you excel

Fluency in written and spoken English and is a must. Good understanding of financial products is required: equities, fixed income, derivative products and financial risk management Understanding of portfolio management theory and risk management techniques Knowledge of and experience with a variety of information technologies, including portfolio or risk management systems Strong analytical, communication, organizational and time management skills Experience in client-facing role in the financial services industry Self-reliant, detail-oriented and a fast learner. Excellent in team work and collaboration Project management certificate including Agile techniques (e.g. Agile Certification, PMP)

About MSCI

What we offer you

  • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
  • Flexible working arrangements, advanced technology, and collaborative workspaces.
  • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
  • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
  • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
  • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
  • We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.


To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.


Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Skills Required

  • Fluency in written and spoken English
  • Understanding of financial products, including equities, fixed income, and derivatives
  • Understanding of financial risk management
  • Understanding of portfolio management theory and risk management techniques
  • Experience with information technologies, including portfolio or risk management systems
  • Strong analytical, communication, organizational, and time management skills
  • Experience in a client-facing role in the financial services industry
  • Self-reliance, attention to detail, fast learning, teamwork, and collaboration
  • Project management certification, including Agile techniques such as Agile certification or PMP

MSCI Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSCI Inc. and has not been reviewed or approved by MSCI Inc..

  • Fair & Transparent Compensation — Compensation is characterized as competitive in several functions, with strong total compensation cited for higher-paid roles and market-aligned packages described as a baseline.
  • Healthcare Strength — Health coverage is positioned as comprehensive, including medical, dental, vision, mental-health support via an Employee Assistance Program, and care-navigation resources.
  • Retirement Support — Retirement support includes a 401(k) with company contributions and automatic enrollment, plus related financial protections such as life and disability insurance and an HSA option with employer contribution when selected.

MSCI Inc. Insights

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The Company
HQ: New York, NY
5,040 Employees

What We Do

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

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