About Bobyard
Construction is a multi-trillion-dollar industry that still estimates by hand. Contractors measure and count materials off drawings manually, and it caps how many jobs they can bid. Bobyard uses computer vision and NLP to automate takeoffs and estimates, so contractors bid faster and win more. We raised a $35M Series A led by 8VC, with Primary and Pear, and we're growing fast.
About the role
You own the first 45 days of every new customer, from signed contract to a live, trained, adopting account. Launch quality can't depend on whichever CSM picks it up, so this role runs one repeatable process. You win when customers launch fast and the CSM who inherits the account never has to ask what happened. This seat is remote in the UK, works UK hours alongside our San Francisco team, and supports our largest customers in the region.
What you'll do
Turn every AE/SE handoff into a confirmed launch plan within 48 hours of signature
Configure accounts and run kickoff and hands-on training that gets crews using Bobyard on real jobs
Drive customers to their first completed workflow and adoption milestone inside 45 days
Run reinforcement sessions and office hours that catch stragglers before they churn
Chase blockers with CS and Product until they're resolved, not just logged
Hand off to the CSM with every exit criterion closed and the account documented
What we're looking for
2+ years owning SaaS onboarding or implementation across a real portfolio of accounts
Hands-on comfort configuring software yourself
You've run live training for non-technical or field-based users
A track record against a launch or time-to-value SLA, and you know your numbers
Sharp, structured written communication
Comfortable owning 10+ concurrent launches with little day-to-day oversight
Nice to have
Vertical SaaS or construction tech experience
CRM or onboarding tooling (Salesforce, Asana, Notion)
Built an onboarding playbook from scratch
Bilingual (Spanish or otherwise)
What we offer
Cash for stability. Bonus for performance. Equity for ownership. Your package reflects your role, your experience, and what you deliver, and it grows as you do.
£70,000–£90,000 base (£110,000+ OTE) + equity
Occasional trips to our San Francisco HQ
Full-time, remote in the UK.
Comp Philosophy
Cash for stability. Bonus for performance. Equity for ownership. Your package reflects your role, your experience, and what you deliver.
Skills Required
- 2+ years owning SaaS onboarding or implementation across a portfolio of accounts
- Hands-on experience configuring software
- Experience delivering live training to non-technical or field-based users
- Track record against launch or time-to-value SLAs, with ability to manage performance metrics
- Strong, structured written communication
- Ability to own 10+ concurrent launches with limited day-to-day oversight
- Vertical SaaS or construction technology experience
- Experience with CRM or onboarding tools such as Salesforce, Asana, or Notion
- Experience building an onboarding playbook from scratch
- Bilingual ability, including Spanish or another language
Bobyard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bobyard and has not been reviewed or approved by Bobyard.
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Healthcare Strength — Benefits are described to include health, dental, and vision insurance, indicating a solid core medical offering.
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Retirement Support — A 401(k) is advertised, suggesting foundational retirement benefits are in place.
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Career-Linked Recognition & Rewards — Bonuses are tied directly to exceptional performance across roles, signaling rewards linked to impact.
Bobyard Insights
What We Do
Construction is one of the largest industries in the world, but it is also one of the least technologically innovative spaces. Conducting fast and accurate cost estimates is a massive pain point. Bobyard automates the construction takeoff process with CV and NLP models to make cost estimates 10x faster while eliminating mistakes.
