Implementation Lead

Posted Yesterday
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Coimbatore, Tamil Nadu, IND
In-Office
Senior level
Information Technology • Professional Services • Software
The Role
Leads end-to-end Salesforce implementations from planning through post-launch optimization. Partners with stakeholders, technical teams, and vendors to translate business requirements into scalable solutions, manage scope, timelines, risks, and dependencies, and oversee integrations, data migration, testing, governance, training, documentation, and change management. Mentors Salesforce administrators and drives user adoption and continuous improvement.
Summary Generated by Built In
Job Summary

The Salesforce Implementation Lead is responsible for leading the successful delivery of Salesforce solutions across the organization. This role oversees end-to-end Salesforce implementations, working closely with business stakeholders, technical teams, and partners to ensure solutions align with business goals, follow best practices, and are delivered on time and within scope.


Key Responsibilities
  • Lead full lifecycle Salesforce implementations (planning, design, build, test, deploy, and support).
  • Act as the primary point of contact for stakeholders during Salesforce projects
  • Translate business requirements into scalable Salesforce solutions
  • Lead and mentor Salesforce administrators
  • Manage implementation timelines, scope, risks, and dependencies
  • Ensure adherence to Salesforce best practices, security, and governance standards
  • Oversee data migration, integrations, and system testing
  • Coordinate with third-party and internal vendors
  • Support user adoption through training, documentation, and change management
  • Drive continuous improvement and optimization of Salesforce solutions post-launch


RequirementsRequirements
  • 7+ years experience as a Salesforce Administrator or Salesforce Consultant

  • Salesforce Admin Certification is required. Additional Salesforce Certifications are preferred

  • Experience working with customers to elicit and analyze their requirements, develop designs, and implement custom solutions

  • Strong knowledge of Agile project delivery practices, requirements gathering, user story prioritization and solid UAT guidelines required

  • Proficiency in Google Docs, Sheets, Presentations and other online collaboration tools like JIRA and Teams are required

  • Excellent time management skills and the ability to prioritize work as well as work independently is necessary

  • Strong understanding of Salesforce architecture and core platform features. Knowledge of integrations, APIs, and data migration strategies

  • Strong interpersonal skills, including excellent verbal and written communication skills and presentation skills.

  • Attention to detail and the ability to prioritize and manage competing client demands.

  • Learning agility, including a demonstrated ability to pick up and master business and technical subject matters quickly.



Skills Required

  • 7+ years of experience as a Salesforce Administrator or Salesforce Consultant
  • Salesforce Admin Certification
  • Experience eliciting and analyzing customer requirements, developing designs, and implementing custom solutions
  • Knowledge of Agile project delivery practices, requirements gathering, user story prioritization, and user acceptance testing guidelines
  • Proficiency with Google Docs, Google Sheets, Google Presentations, JIRA, Microsoft Teams, and online collaboration tools
  • Excellent time management and prioritization skills, with the ability to work independently
  • Strong understanding of Salesforce architecture and core platform features
  • Knowledge of integrations, APIs, and data migration strategies
  • Strong interpersonal, verbal, written communication, and presentation skills
  • Attention to detail and ability to manage competing client demands
  • Learning agility and ability to quickly master business and technical subject matter
  • Additional Salesforce Certifications
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The Company
814 Employees
Year Founded: 2004

What We Do

MaxVal Group, Inc. is an intellectual-property services and software company founded in 2004. It began as an IP services provider and developed technology-enabled internal applications that were later productized for clients. Today, MaxVal offers products and services supporting the full intellectual-property lifecycle, serving more than 650 clients with a workforce of over 730 IP and technology professionals focused on efficiency, innovation, and customer success.

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